RESPONSE FROM AIRTEL

Dear Mr. Panjaa,
Warm greetings from airtel Telemedia Services.
We regret for the delay in responding to your e-mail.
With reference to your e-mail dated 23/10/2011, you have expressed your concern regarding Service related for your airtel account number 16373392.
This is to inform you that your compliant has been registered with the reference number 6364266 and it would be addressed by 01/11/2011, 02:51.
Please accept our sincere apologies for the inconvenience caused. We value the relationship built with you and trust that one odd, unfortunate incident will not come in the way of this association. We would like to reiterate that we share your anguish and have taken adequate action to ensure the non-occurrence of the same in future.

It is our privilege to have you as our valued customer and would like to thank you for your continued patronage. We look forward to a very warm and fruitful association with you.

Disclaimer:

Please feel free to speak to our call center executive on 121 (queries) and 198 (complaints or requests). You may also email us at 121@airtel.in.
If your requests or complaints are still unresolved, you may get in touch with our Nodal officers at 044 - 42100356 between 9:30 AM and 6:30 PM, Monday to Friday. You may also email us at nodal.southabts@airtel.in.
If you do not receive a satisfactory response from our Nodal officers, you may send an email at appellate.southabts@airtel.in or you may call at 044 ¿ 42039583 between 9:30 AM and 6:30 PM, Monday to Friday.


Chinnasamy. N
Appellate Office
airtel Telemedia Services

Asked for Shifting - ended in Cancellation
SHIT (not SHIFT) HAPPENS WITH AIRTEL

Dear Mr. Panjaa,

Warm greetings from airtel Telemedia Services.
With reference to your e-mail dated 03/11/2011, you have expressed your concern for your airtel account number 16373392.
This is to inform you that request for cancellation has already been registered with the reference 5947532 and it is under process.
We regret to lose a valuable customer like you and we hope to get an opportunity to serve you in future.
We regret for the inconvenience caused to you.
Please do write in for any further assistance.

Disclaimer:
Please feel free to speak to our call center executive on 121 (queries) and 198 (complaints or requests). You may also email us at 121@airtel.in.
If your requests or complaints are still unresolved, you may get in touch with our Nodal officers at 044 - 42100356 between 9:30 AM and 6:30 PM, Monday to Friday. You may also email us at nodal.southabts@airtel.in.
If you do not receive a satisfactory response from our Nodal officers, you may send an email at appellate.southabts@airtel.in or you may call at 044 ¿ 42039583 between 9:30 AM and 6:30 PM, Monday to Friday.


Chinnasamy. N
Appellate Office
airtel Telemedia Services