We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter. Our technical team has gone through the details of your account there is usages till 10/6/2011. User Id:- 1104499784.
Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service.

Hi..

I am Girish Nair from Delhi.

I am agree with all the complaints against TIKONA. I m using Tikona for nearly 6 months and I am not happy with my broadband speed, but plan charges are less that is why I am still using TIKONA. There are some problems with speed but I think this Tikona has more problems then other service provider. I called Toll free number 1-800-209-4276 to raised complaint, I came across one new options from Tikona i.e press 1 for technical support (I was accepting that this will not work) I followed the instruction to my surprise call was connected to Engineer, issue was resolved as there was some alignment issue, I was changing the position of CPE and the technical guy was guiding me that this is proper position as the device was catching maximum speed. Till know Net is working fine, hope this will continue. I am thankful for your assistance[IMG]file:///C:/DOCUME~1/ADMINI~1/LOCALS~1/Temp/msohtmlclip1/01/clip_image001.png[/IMG]Hi..

I am Girish Nair from Delhi.
I am agree with all the complaints against TIKONA. I m using Tikona for nearly 6 months and I am not happy with my broadband speed, but plan charges are less that is why I am still using TIKONA. There are some problems with speed but I think this Tikona has more problems then other service provider. I called Toll free number 1-800-209-4276 to raised complaint, I came across one new options from Tikona i.e press 1 for technical support (I was accepting that this will not work) I followed the instruction to my surprise call was connected to Engineer, issue was resolved as there was some alignment issue, I was changing the position of CPE and the technical guy was guiding me that this is proper position as the device was catching maximum speed. Till know Net is working fine, hope this will continue. I am thankful for your assistance

We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information:
1. User id:-
2. Registered contact number:-

Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you

Email Us :-- tikona.services@gmail.com

I am also facing the same issue, daily i am making calls to technical support to sort of. It is really awful experience, even support team is not so professional, there response is pathetic and very careless. 05/11/2011 again today made a call with same complaint, the support staff didn't mention his name, also he is very careless and unprofessional, the respond what i have got from him is 'disconnect the connection if you face the same issue again' how pathetic. Not sure how to deal with Tikona.

My ID is 1104983245.
Coffee Board Layout, Kempapura, Hebbal

Hi

Thank you for your mail,We have noted the details and the issue has been forwarded to the concerned department and would try to resolve this in 24- 48 business hours.


Regards
Tikona Services