Giving the date details for clarity
i got the connection from 4th of June - Rs 899 Plan Unlimited.
i request for a plan change to Rs 1299, 2Mbps Unlimited plan from month of July but they had migrated to Rs 1199 Plan 2 Mbps Limited and it was there since then.
Also, please do not mix this complaint with a recent plan change request given on 5th of September to migrate to a 4 Mbps plan.
Also, even though the contact details are there i have not received any mail communication from your side. Hence when the plan was migrated to Rs 1199 i was unable to verify at all and i trusted YOUR call center person who called me and told me that it was a 2 Mbps UNLIMITED plan.
Please reply with the status update on this.