This is a continuation of the thread "Excess Charges made by Airtel BB and no reply when asked for what."
The reason to continue is that the issue has still not been resolved and nobody has bothered to follow up on that thread.

Telephone # 080 41493605

As per bill no. 534352940 a change in billplan was made on 5th july 2011, and every month a total of 110/- is charged extra for nothing.

I was not informed about this change nor had I asked for any changes to be made to my account in the first place.
I have called repeatedly & spoken to cx service reps and sent mails but nothing has been done to correct the error.

my reference nos include 4207826.

I need this to be taken care of.
Nikhil Kumar