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Billing Fraud - Reliance -They know how to cheat than providing service

This is a discussion on Billing Fraud - Reliance -They know how to cheat than providing service within the Broadband forums, part of the Internet Services category; I had requested for the cancellation of my HSD Card connection on 3rd of June (i called customer care and ...

  1. #1
    thya.it is offline Junior Member
    Join Date
    Sep 2011
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    Default Billing Fraud - Reliance -They know how to cheat than providing service

    I had requested for the cancellation of my HSD Card connection on 3rd of June (i called customer care and informed them that i dont want to continue internet connection. She told me they will take this as complaint and it will be disconnected with in 7 days). And the connection got disconnected on August only.

    Now Reliance is threatening me for the outstanding amount for the June and july month Bill. otherwise they mentioned that they will do legal action against this.

    I raised complaint in Reliance Customer Care.
    They called me. His name is Mukesh.
    He just said apologize for not disconnecting the service on July 10th. The connection supposed to disconnect on july 10 th 2011. he said it was mistake from Customer care person. but it only disconnected on end of August.

    But He told me to pay the remaining amount july & august ?

    Reliance : Do you think Its good ? dont you think its s simply cheating your ex-customer ?
    Name : Thiyagarajan
    Reliance Datacard No : 9360778954

    ConsumerCourt Members :
    Please let me know what to do now ? Should i need file a complaint against Reliance ?

  2. #2
    thya.it is offline Junior Member
    Join Date
    Sep 2011
    Posts
    2

    Default

    Also, Reliance CustomerCare told me that I had used the internet connection on july month.

    I want to ask a question to Reliance : Do you think, i suppose to disconnect the internet after raising request for disconnection?

    I want to lodge a complaint against Reliance for this cheating .

  3. #3
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
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    8,664

    Default

    Quote Originally Posted by thya.it View Post
    I had requested for the cancellation of my HSD Card connection on 3rd of June (i called customer care and informed them that i dont want to continue internet connection. She told me they will take this as complaint and it will be disconnected with in 7 days). And the connection got disconnected on August only.

    Now Reliance is threatening me for the outstanding amount for the June and july month Bill. otherwise they mentioned that they will do legal action against this.

    I raised complaint in Reliance Customer Care.
    They called me. His name is Mukesh.
    He just said apologize for not disconnecting the service on July 10th. The connection supposed to disconnect on july 10 th 2011. he said it was mistake from Customer care person. but it only disconnected on end of August.

    But He told me to pay the remaining amount july & august ?

    Reliance : Do you think Its good ? dont you think its s simply cheating your ex-customer ?
    Name : Thiyagarajan
    Reliance Datacard No : 9360778954

    ConsumerCourt Members :
    Please let me know what to do now ? Should i need file a complaint against Reliance ?
    Hi,

    We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

    In future, you may also write to us at Reliance Mobile | Facebook.

    Regards,

    RCOMcare

  4. #4
    Supriya Bhosle is offline Senior Member
    Join Date
    Sep 2011
    Posts
    202

    Default

    Quote Originally Posted by RCOMcare View Post
    Hi,We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.In future, you may also write to us at Reliance Mobile | Facebook. Regards,RCOMcare
    don't you reliance pigs understand english ? I haven't got past my 5gb limit . Stop throttling my download speed you pigs. Squeal pigs , squeal ! don't you reliance pigs understand english ? I haven't got past my 5gb limit . Stop throttling my download speed you pigs. Squeal pigs , squeal ! don't you reliance pigs understand english ? I haven't got past my 5gb limit . Stop throttling my download speed you pigs. Squeal pigs , squeal !

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