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Reliance internet connection customer support's harrasment calls and abuses

This is a discussion on Reliance internet connection customer support's harrasment calls and abuses within the Broadband forums, part of the Internet Services category; Respected Sir/Madam, This is in regards to the Reliance internet broadband connection I am using the number is 9310798728. The ...

  1. #1
    Uday_Dinkar is offline Junior Member
    Join Date
    Sep 2011
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    Angry Reliance internet connection customer support's harrasment calls and abuses

    Respected Sir/Madam,

    This is in regards to the Reliance internet broadband connection I am using the number is 9310798728. The payment cycle of the connection is 9th of every month and paid it every time hence never missed it ever however for the month of August I paid it on 19th through online when my connection was not working and I realize that I didn't pay the bill and paid immediately through online service.
    For the month of September starting from 9th of September Reliance customer service lady is calling me, my family members and my colleagues in fact my boss as well, where she is not asking for payment but she abused and harassed everybody. I am in a big tension and my mind stopped working I was almost fainted because of this harassment after that my brother told Ms. Anamika(probably a sudo name of the customer support who was calling us) to calm down but she didn't and abused him (Vijay Kanti Dinkar) as well, and abused badly in Hindi. My brother Vijay called (no. 9310439007, around 6 PM (September 9th, 2011) her again to ask why is she doing like this as we can make it right away, you (customer support) don't have to abuse us but she abused again.
    My thinking power is gone for a toss, don't know what to do since I also told her to close the connection and tell us the total cost so that we can pay it off and close the connection.
    Below are the details of her harassment calls:-
    She is calling from these numbers 1. 9310439007 (on 9th September at3.21 PM, 5.51 PM and 6.20PM. She also called my wife and my colleagues in the evening time on the same day.
    2. 32314343 at 5.10
    3. 32053717 at 5.23
    Today from (10/09/2011) 32313590 at 3.21.
    Please do the needful for this complaint and they need to pay for me, family and for my office colleagues time, harassment and abuses. Which has resulted into losses like my younger brother (Vijay Kanti) needs to go for the land which he wanted to lease at Gurgaon, Khadarpur and he lost his temper and couldn't make it. It’s a sheer loss of 2 crores for the entire year contract. My mother's BP is low since the day she abused my wife. My wife also not feeling well and also there is a problem in our relation arises due to this cheap behavior by the lady. My relation with my boss and colleagues is worse now.

    This is a humble request to you to take a harsh step for it and make them pay for my losses.

    Regards,

    Uday Kanti Dinkar

  2. #2
    Supriya Bhosle is offline Senior Member
    Join Date
    Sep 2011
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    Default

    We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

    In future, you may also write to us at Reliance Mobile | Facebook.

    Regards,

    RCOMcare
    RCOMcare , Isn't that the same reply you gave me when I complained about my speed getting reduced despite of me not crossing my 10gb limit ? My problem hasn't been solved yet you lair ! Remember it is us customers that feed you dung and keep you Reliance people alive and that you all are nothing without us ( not that you're anything useful now anyway).

  3. #3
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    5,564

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    Quote Originally Posted by Uday_Dinkar View Post
    Respected Sir/Madam,

    This is in regards to the Reliance internet broadband connection I am using the number is 9310798728. The payment cycle of the connection is 9th of every month and paid it every time hence never missed it ever however for the month of August I paid it on 19th through online when my connection was not working and I realize that I didn't pay the bill and paid immediately through online service.
    For the month of September starting from 9th of September Reliance customer service lady is calling me, my family members and my colleagues in fact my boss as well, where she is not asking for payment but she abused and harassed everybody. I am in a big tension and my mind stopped working I was almost fainted because of this harassment after that my brother told Ms. Anamika(probably a sudo name of the customer support who was calling us) to calm down but she didn't and abused him (Vijay Kanti Dinkar) as well, and abused badly in Hindi. My brother Vijay called (no. 9310439007, around 6 PM (September 9th, 2011) her again to ask why is she doing like this as we can make it right away, you (customer support) don't have to abuse us but she abused again.
    My thinking power is gone for a toss, don't know what to do since I also told her to close the connection and tell us the total cost so that we can pay it off and close the connection.
    Below are the details of her harassment calls:-
    She is calling from these numbers 1. 9310439007 (on 9th September at3.21 PM, 5.51 PM and 6.20PM. She also called my wife and my colleagues in the evening time on the same day.
    2. 32314343 at 5.10
    3. 32053717 at 5.23
    Today from (10/09/2011) 32313590 at 3.21.
    Please do the needful for this complaint and they need to pay for me, family and for my office colleagues time, harassment and abuses. Which has resulted into losses like my younger brother (Vijay Kanti) needs to go for the land which he wanted to lease at Gurgaon, Khadarpur and he lost his temper and couldn't make it. It’s a sheer loss of 2 crores for the entire year contract. My mother's BP is low since the day she abused my wife. My wife also not feeling well and also there is a problem in our relation arises due to this cheap behavior by the lady. My relation with my boss and colleagues is worse now.

    This is a humble request to you to take a harsh step for it and make them pay for my losses.

    Regards,

    Uday Kanti Dinkar
    Hi Uday,

    We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

    In future, you may also write to us at Reliance Mobile | Facebook.

    Regards,

    RCOMcare

  4. #4
    Supriya Bhosle is offline Senior Member
    Join Date
    Sep 2011
    Posts
    202

    Default

    Quote Originally Posted by RCOMcare View Post
    Hi Uday,

    We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

    In future, you may also write to us at Reliance Mobile | Facebook.

    Regards,

    RCOMcare


    Don't we customers feed you Reliance people enough dung , now that my broadband connection was down from 12 am to 7am today ! I know you Reliance pigs did that on purpose. I'll quit using Reliance netconnect+ and so will many others like me whom you've harassed& tortured by not providing the speeds you promise on the Reliance netconnect+ despite of not crossing the 10gb limit. Rot in your pigsty with your master you Reliance people !

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