Originally Posted by Suhail9900

Hi ,
This is Suhail.I have applied for reliance broadband connection on 05th August 2011.The
Reliance Sales executive Ramdass (9886040219) has collected the application and the cheque
from me and the Axis Bank cheque of amount 1049/- which got cleared on 8 Aug 2011 .Till now
i didn't get the connection.The sales executive did not responding my calls now.Even i
called to CC 25 times every time they noted down the CAF number and they say they will
escalate to the concern sales team.But never get a response from any sales team.I
approached the regional manager Jotish(9379623222) in Jayanagar. he ackwoledged that they
are not able to provide the connection & took my CAF number & assured me that my money will
be refunded within 10 days. But till now i have not received my money.
Connection Details:-
My CAF Number:- 17800029389628
Address for the connection:-37, 15th Cross Lakkasandra- Bangalore-30
Relaince Sale Executive :-Ramdass (9886040219)
Relaince broadband manager :- Jotish 9379623222

Note :-Apart from calling CC, i tried all these contact numbers ,no one tried to solve my
issue in fact a Very poor response.

Even filing of complaint at Reliance Nodal office,they too are useless.
And no one knows about the status of my application ?
Please guide me or help me to take a legal action on Reliance Broadband.I would like others
to support who got cheated from Reliance to make a strong case against Reliance.


With Regards,
Suhail
95351-49612

Hi Suhail,

We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

In future, you may also write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare

Do you have a customer service team only for apologizing. Why dont you refund the amount & get lost.

What prevents you from returning the amount. When you are fully aware that you dont have the infrastructure to give the connection why did you collect the amount saying that connection will be provided within 30 minutes.

Originally Posted by RCOMcare

Hi Suhail,We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.In future, you may also write to us at Reliance Mobile | Facebook. Regards,RCOMcare

RCOMcare , what about my complaint ? you haven't resolved my complaint yet , up my speed fast or shove your face in some donkey's rear. my unsolved complaint : Today once again I called Reliance netconnect + customer care and the repsonse I got from Mr. sanjog was that " I cannot help you " , you should be able to get better speed if you recharge your prepaid datacard again next month. " Why the hell would I wanna recharge again next month if I want to use up my 10gb limit in this month only and that I've already paid for it too ?? The lair told me that I have used up my 10gb download limit and if I wanna download with speed more that 0.1 kb/s I should recharge again and that my current recharge of Rs. 1001/- wouldn't help me download even 10gb. Rs. 1001/- for 10gb@ 3.1mbps (300kb/s) right ? I haven't even finished downloading worth 5gb and the ragamuffin from reliance netconnect + customer care - mr. sanjog tells me I should use 0.1kb/s download speed with patience and if I recharge next month to finish my current month's 10gb limit. Go figure .......

Hi Everybody,

Me too feel the same.
Please let me know if anybody know the procedure to file a case against Reliance Broadband as the number of cases regarding refund increases day by day.

regards,
Chandrasekhar

09-07-2011, 07:00 PMSuhail9900


Hi Suhail,

We hope we were able to assist you with your complaint to your satisfaction.

In future, you may write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare

Here are the 3 locations where you can complain if you happen to live in Mumbai ;
Consumer Court (Near Chetana College) in Bandra East :
Telephone NO.
+(91)-(22)-26551625 ,1800222262 ,3RD Floor, New Administrative Building, Near Chetana College, Bandra East, Mumbai - 400051 . Hours of Operation: Monday to Saturday 10:30am to 5:30pm . Sunday Closed.

Mumbai Grahak Panchayat (Head Office) in Vile Parle West +(91)-(22)-26281832, 26209319, 26288624 , +(91)-(22)-26250916. Grahak Bhavan, Behind Cooper Hospital, Sant Dnyaneshwar Road, Vile Parle West, Mumbai - 400056 9am to 5:30pm Sunday closed.

Consumer Court (Opposite Cst Station) in Fort +(91)-(22)-22072097, 22057409 . Administrative Staff College Building, Room No 1/2/5 & 6, Opposite CST Station, Hazarimal Somani Marg, Fort, Mumbai - 400001 . 10:30AM TO 4:30PM . Sunday closed

Originally Posted by Suhail9900

Hi ,
This is Suhail.I have applied for reliance broadband connection on 05th August 2011.The
Reliance Sales executive Ramdass (9886040219) has collected the application and the cheque
from me and the Axis Bank cheque of amount 1049/- which got cleared on 8 Aug 2011 .Till now
i didn't get the connection.The sales executive did not responding my calls now.Even i
called to CC 25 times every time they noted down the CAF number and they say they will
escalate to the concern sales team.But never get a response from any sales team.I
approached the regional manager Jotish(9379623222) in Jayanagar. he ackwoledged that they
are not able to provide the connection & took my CAF number & assured me that my money will
be refunded within 10 days. But till now i have not received my money.
Connection Details:-
My CAF Number:- 17800029389628
Address for the connection:-37, 15th Cross Lakkasandra- Bangalore-30
Relaince Sale Executive :-Ramdass (9886040219)
Relaince broadband manager :- Jotish 9379623222

Note :-Apart from calling CC, i tried all these contact numbers ,no one tried to solve my
issue in fact a Very poor response.

Even filing of complaint at Reliance Nodal office,they too are useless.
And no one knows about the status of my application ?
Please guide me or help me to take a legal action on Reliance Broadband.I would like others
to support who got cheated from Reliance to make a strong case against Reliance.


With Regards,
Suhail
95351-49612

Its very cheating company. for me without giving a connection and being taken advance amount. Later they send lawer notice to pay the bill. bloody idiots reliance

"Hi Suhail,

We apologize for the inconvenience caused to you. Your problem has been forwarded and a quick resolution team is working on this. We shall get back to you shortly.

Regards,

RCOMcare"

"Hi Suhail,

We apologize for the inconvenience caused to you. Your problem has been forwarded and a quick resolution team is working on this. We shall get back to you shortly.

Regards,

RCOMcare"