I applied for a airtel broadband connection at my residence in Faridabad, Haryana on 28/07. Airtel sales representative Mr Manoj Kumar, visited me, he took all the docs, got a form filled up by me, he also took a cheque of Rs 1500 from me. He promised that the connection will be made at my house on 28th itself if not then on 29th without fail. No one approached me, I noticed that Rs 1500 got debited from my account on 01/08. On 03/08 i called up your sales rep and he told that he will contact me tomorrow. No one contacted me , I called up their sales rep again on 04/08, he told that he will call me tomorrow. On 06/08 I called up their customer care and he told me that I will not get the connection since they have some DP problem. I was told thatRs 1500 will be credited to me within 45 days.

I again called their sales rep to confirm this so that I can contact another service provider. I wanted something written from airtel that they cannot provide the connection. Since my money is with them I want to avoid that scenario where I take another connection from some other service provider and then airtel comes to my house saying that you had applied for a broadband connection. Their sales rep told me that he will call me in the evening.

I also want to make a point over here, that before debiting the money from a customers account , airtel should do a feasibility study first, whether they can provide a connection or not. I would say this is cheating that a customer approaches them, they take some advance from him and then tell him that I cannot provide the service and i will return your money back in 45 days. This is spoiling airtel name bigtime in the market.

" Jago Grahak Jago"
Airtel Mobile company is providing cheap & new schemes daily.
Do you know how is it doing so ? What is the secret?
One more question.
Do you know how many Value Added Services(VAS) are fixed on your mobile number
by mobile company without your consent ?
Mobile companies is fixing/applying unwanted VAS on your mobiles & you may or
may not know.
This is one of the secrets of above question.
Many customers including senior citizens visit my shop daily to get
their mobile recharged. They have been complaining always about deductions by
the mobile companies. Among all of these I found a customer (Age 70 Years) of
Airtel on whose mobile Airtel Company has applied a record number of SIX VAS
such as Facts 55382, Job Alerts, Airtel Call Manager, Karwa Chauth Pack,
Kareena Kapoor, All Cricket Pack.
Airtel company has been deducting a huge amount from his credit balance every
month mercilessly. ( For Proof I have Images of his mobile screen )
*Suppose for example you or any of your friend/known have an Airtel mobile connection.
You can check it like this.
1. Send ' STOP' to 121
(HAVE YOU SENT).....OKAY
You will get back a message like this if their is a VAS on you mobile.
"The following services are active on your mobile. To reply type the serial
number of the service that you wish to 'STOP' "
1...............................
2...............................
3...............................
4...............................
5...............................
6........................& so on
You can know from above message that how many VAS are applied on your mobile
by the company. If you want to STOP these services then follow the steps.
REPLY '1'
You will get one more message from the company to confirm again.
REPLY '1'
Follow these steps untill you get a message that.
" Kindly note there are no services active on your Airtel number."
*After this send one more message to activate DND like this
'START<space>0 to 1909'
You will get a message to confirm
Reply 'YES'
You can port from Airtel to other service provider by sending a message
'PORT<space>Mobile Number' to 1900. You will get a code. Simply submit your
documents to other company & enjoy the new services.
From Ashok Chawla(narindraworld) npsworld@gmail.com
Please forward this information to your nears & dears to save their money also. Thanks