Hello Tata Services,

U should be thankful that I'm even saying hello to you after the rubbish service you've provided inspite of claiming as BEST PRODUCT OF THE YEAR 2011.. I believe u forgot to mention that you have been voted as BEST PRODUCT OF THE YEAR 2011 IN COMPLAINTS CATEGORY.

My husband bought this photon plus on 26th dec, 2011 from Meerut and then the shopkeeper called up the tata people and the guy on the other side said that he'll activate in half an hour. its been a day and im already facing losses due to no internet as my business is internet based.
Also this shopkeeper gave us the PIN NO which does not matches the pin no sent to us via SMS by tata guy.

The activation frm our side is continuously failing. When trying to get in touch with customer service, everyone puts us on hold and keep disconnecting the calls.

We want our money back or else get it activated. We dont want rubbish services.

The pin no given to us via sms was 33489026942053.

I need an immediate action.

My husband's mobile number is 91 9927756818. His name is Ajay Agarwal.

And please, like your other posts, dnt say that we tried the number and couldnt get in touch with you. That's all crap and im pissed with your services.

Originally Posted by lucy2011

Hello Tata Services,

U should be thankful that I'm even saying hello to you after the rubbish service you've provided inspite of claiming as BEST PRODUCT OF THE YEAR 2011.. I believe u forgot to mention that you have been voted as BEST PRODUCT OF THE YEAR 2011 IN COMPLAINTS CATEGORY.

My husband bought this photon plus on 26th dec, 2011 from Meerut and then the shopkeeper called up the tata people and the guy on the other side said that he'll activate in half an hour. its been a day and im already facing losses due to no internet as my business is internet based.
Also this shopkeeper gave us the PIN NO which does not matches the pin no sent to us via SMS by tata guy.

The activation frm our side is continuously failing. When trying to get in touch with customer service, everyone puts us on hold and keep disconnecting the calls.

We want our money back or else get it activated. We dont want rubbish services.

The pin no given to us via sms was 33489026942053.

I need an immediate action.

My husband's mobile number is 91 9927756818. His name is Ajay Agarwal.

And please, like your other posts, dnt say that we tried the number and couldnt get in touch with you. That's all crap and im pissed with your services.

Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.