Respected Sir/Madam,
This is my complain about the Reliance NetConnect slow net speed.I have purchased Reliance Reliance Netconnect Broadband+ connection on 4th of July.However after few days of usage I found that I am not not getting proper speed.
They claim that the speed we will get that up to 3.1 Mbps. However during the time of purchase I was shown that the speed is 1 Mbps. So I bought their equipment with Rs.3500/- .
After using for 3-4 days I found that I was not getting adequate speed. The average speed currently I am getting 0.3 to 0.5 Mbps.
I put a complaint to customer care of Reliance net connect to solve that on 9th of July . After 2 weeks I got their response though it didn't solve my problem.
So, I have asked the shop that I don't want to use their service and I want my money back by returning the Equipment(That costs Rs.3500/-).
But the shop vendor didn't hear my request and asked to give another complaint.
I am using this service from Pune city.


I have the bill of the equipment - Bill Number : - 5243
Also I have details of the equipment as below :
RSN : RHWCD5210221623
MDN : 09370326604

Kindly help me ,give me path forward , such that I will get my money back by retuning the equipment.

my data card (nr 9310687341) has not been cancelled despite lot of arguments,
communications, requests, giving reason for temination to Customer care executives
(who speak,talk and act like dumbs) and even after clearing all the previous dues by
me.
The last bill paid is for Rs 234 paid by cheque on 17 or 18th july 09 to the nearby
reliance web world.

Now, i came to know that this card has been changeed to prepaid data card. this is
going to be ridiculous and astonishing. i am going to file/suit a case aginst
reliance.

Note that any mishappenings take place (somebody else usemy number), i shall not be
responsible since i am not using it and have already asked for temination.

further, any bill sent in future against this number 9310687341 will be thrown in to
the dustbin or would be reported to legal authorities.

Reliance would be fully responsible if somebody misuses this number.

In future, you will not receive any call from me.


C.C. Mr Anil Ambani,