Originally Posted by prshntgoel

Thanks to consumer court as yesterday I registered my complaint here and Reliance Communications contacted me.But i am shocked the way these people behave with the customers.AS i explained my problem to them they say that there is a network updation going on in Hyderabad.But at the same place another data card is able to connect to their service.And then i asked them if they are not able to provide the service for last 20 days in what way are they authorised to collect the bill from the customer.To that their reply was i should change to prepaid.I they are not able to provide services they cannot charge the customers as they like.After i confronted them about the payment collection they hung up on me.Is this the way they treat their customers.This is really pathetic on the part of such a esteemed organisation.They just can loot the people as they like.

Thanks
Prashant Kumar Goel
09949055133

Hi Prashant,

We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly. In future, you may also write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare