Dear Sambhav ,

This is to inform you that your concern listed 29 June 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Sambhav Jain,

This is to inform that your concern listed on 29 June 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Any progress on this. Why it is taking so much time to resolve ?

Dear Sambhav Jain,

We would like to inform you that your concern listed 29 June 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Originally Posted by Airtel_Presence

Dear Sambhav Jain, We would like to inform you that your concern listed 29 June 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.comRegardsRakesh Ranga Airtel Presence (Airtel Customer Service Team)Bharti Airtel Ltdairtelpresence@in.airtel.comConnect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and servicesTwitter - Bharti Airtel India (@Airtel_Presence) on Twitter Facebook - Airtel Presence | Facebook

Airtel_Presence/Rakesh Ranga you felon , Remember it is us customers who feed you dung and keep you Airtel people alive . When are you gonna acknowledge & resolve my complaint ? provide me with swift resolution like you promise others here . You Airtel people are nothing more than petty thieves , robbing wannabes that you are. Us customers don't pay for putting up with your bullshit excuses. Here's the simple rule : We pay , you deliver . Hi-speed uninterrupted scam free broadband that is. Otherwise get the hell out this business and leave town , leave this country & stop looting innocent customers.

My airtel landline no. is 40148464. Airtel had disconnected my broadband & landline connection on January 2011. He wanted me to migrate to a higher data plan from my 512kbps one. I didn't , so he reduced my download speed to an unusable 2-3KB/s and then shut down my connection on January 2011. My connection has been disconnected ever since and Airtel still keeps sending me bills. From January to August they kept on calling me on my mobile twice and thrice daily asking me to pay the bills of the months which they disconnection my connection. They harrased my on my mobile asking me to pay the bills of the months in which they disconnected my connection. On 21st August 2011 , I got a call from Airtel saying that they are ready to re-activate my connection if I select a higher Broadband plan. Airtel also agreed to waive my outstanding which I have never used since they disconnection on January 2011. They sent their employee on 23rd August , I filled out a form , selected a Downloader 20gb plan worth Rs.1099 , 1mbps till first 20gb and 512kpbs post data transfer limit Unlimited connection. Airtel said that their engineer would visit my house and reconnect my re-activate my broadband and landline within 2 working days and I haven't heard from Airtel ever since , 15 days have passed . All I got yesterday was an Airtel Bill despite of Airtel promising me to waive my outstanding bill from January 2011 - the month from which they have disconnected my connection !. Oh and on a side note one of their bill recovery boys had told me that airtel does this to all customers and that Airtel will not re-activate my connection. I am a member of the Mumbai Grahak Panchayat and my Registered no. is F - 7000 .

I have a horrible experience with Airtel my airtel No was 033-406-28300 In the month of April I placed a request for shifting the connection to a new address(Ref No: - 428956) which was not successful subsequently I asked to cancel the connection but based on reference no 1469109 they asked me to wait a few days and for that period I don't need to make the payment.

Finally the shifting was not successful but they are asking me for money. I repeatedly gave them the reference no and all the details, the very next day some one else was giving me a call and I used to end up explaining the entire story.

Of late they are threatening me that they will file a case!!!!!!!!!

This is a planed fraud.

Regards,
Badal