Dear Subscriber,

To address your concern, kindly provide Username(10 digit numeric ID) for your Service Account along with your Name and Installation address.
TDN Support

We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.We have checked all the details waiver is passed to your account for the bill which was added to your account.Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you.

I have called so many time in Tikona call centre but none has understood my problem in such better way then him. This person has understand my problem and solved my problem with resolution .He is very genuine person. This person is working very good and doing his job smartly. Request you to appreciate him and promote him. This person has taken my follow-up and he gave me call back and solved my problem. He is very much dedicated to his work. Request you to tell HR to keep this person as Role model and recruit Agents.
I had been using Tikona for quite sometime, so far so good. However recently just had a little hitch in the device. But, as always your executives were quite helpful and quick with their response and attending our problem. Thanks.
Value for money, good service and reliable and fast high speed internet, to say the least for Tikona. Keep up the quality!

I was assured of a refund of rs. 1322 by tikona customer care executive and a few concerned officers, but instead they sent me a cheque of rs. 1000 with my name incorrectly printed which is of no use. The complaint is registered with tikona broadband... With sr.no: 1-1987095474. I need a quick solution of this problem. And yes i was told to mail the same to nodal officer's mail id but no reply yet .... I'm completely miffed with this company and it's non responsive customer care service

Hi All,

Even after readings all these blogs here and there, I chose Tikona..don't know why? It has just been 10-12 days and I am repenting. After taking money, they do not recognize you. Trust me it's true. The local staff direct you to their customer care (???). In order to speak to the worst and the most unprofessional bas****s (yes, there's a bas**** named Chetan) there, u hv to wait for 8-10 mins, then they come on line, listen to ur story (yes, it's just another story for them), and then FO.

Then u write email to them , u even attach the screenshot of ur prob., but they DO NOT REPLY.

I paid Rs.500 as instl chrgs and 700 as adv usage chrgs. JUST waiting 2 use as much as I can to make up my Rs. 1200. Then will see which MF will come to me for money.

JUST AVOID THEM. THEY ARE REAL CHEATERS...PATHETIC !!!

Hi,
I want to disconnect tikona internet connection.

my id is 1104772126

Thanks!

This is a complaint against Tikona digital networks.
my user id for TDN is 1101231404
registerd to Renu arora.
I lodged a disconnection request on 1st nov 2011 and emailed twice the details of my account and complain request no.(1-2005597041) provided by customer care executive to customercare@tikona.in and emailed my request to the nodal officer as well but no progress is there and my bill is still increasin day by day even though ive not used it. Please help me out ive made several complaints and enquiries at 18002094276. Im really fed up wid d service. the customer care executive agreed to the fact that a complaint for disconnection is made on november 1 and the delay is due to uncertain factors and the complaint is forwarded to higher authority but no progress has been made after 42 days. plz suggest me some tips to get out of this.

Hi
Mrs / Miss Bharti

*Congratulations to you and your entire organisation for the success of 4G*

Refer to service reference no # 1-2014080281 and Conversation with Me on Two occasions. It is understood that you and your good office has last taken the complaint and resolved it. My wife joins with me to thank from bottom of Heart to the entire team of Mr Ashwin (officer) , Mr Shashank (kalyan AP Eng ) Mr .Ashish (eng) for their Efforts for Re- connecting me to entire world again and the team of billing officers ,staff for giving me the wavier of Rs.200/- towards interruption caused by Tikona.

Hi

My name is K.R.Devaraju,- My tikona care user id -1101706362 i took the Tikona Internet connection and used it for 1 year. I wanted to disconnect and i have given them disconnection complaint by email to customercare@tikona.in as informed by customer care executive on 03 November 2011 . After that i have made more than 10 calls to the customer care, everytime they are saying that disconnection is in progress. And to my shock i received bill for usage for 15 November 2011 - 14 December 2011.When i called the customer care , they are saying to ignore it. Iam facing use stress due to this kind of behaviour from tikona care.Since it has been more than 45 days. Pls suggest me to get rid of this problem

Dear sir,


You are requested to close my connection . As I had already requested 25 times on tollfree number to close the connection . I dont understand why u are not closing the connection . Request ID for Disconnection is 1-2016791147 .
I am submitting a request for closing Tikona connection from 10 Nov 2011.

Kindly do the needful









Regards:-
Jayesh Barve
tikona ID 1102743332

Dear sir,


You are requested to close my connection . As I had already requested many times on tollfree number to close the connection . I dont understand why u are not closing the connection ..
I am submitting a request for closing Tikona connection.

Kindly do the needful









Regards:-
vipin kumar
user ID 1105971203

This is abhijeet saha a resident of karol bagh New delhi.2 months back i ordered the installation of your service at street 17,Naiwala karol bagh,arya samaj road ,Newdelhi. The technical guy named chandan gupta (5000159030) came but without giving me demonstration he said that i will be getting connectivity and against his assurance i paid him cash amount of 1157/- on 28th jan 2012,and told me my connection will be instaled within three days and after 7 days none of the guys showed up,so i called again and finaly the techinacl guy came but to my surprise he told me that there is no connectivity in my area and they wont be able to provide me the service,i asked them to cancel my order and they said the money will be refunded within 15 days,but it has been almost 2 months and i havent recieved my refund,neither some one contacted me,after repeated reminder also i havent got any result,so i have no option rather to mail you and i will consecutively report it to consumer court.so please do take necessary action.


Abhijeet Saha,
karol bagh,new delhi
8744914404,8585903580

Dear sir, this is rahul a resident of noida sector 37.And i want to discconection the tikona internet connection, you r reqested to close my connection.as i had already many times of toll free number to close the connection.I dont understand why u r not closing the connection.......... i am submitting a request for closing tikona connection. kindly do the needful ............ h b g h fv REGARDS;>
rahul khurana user id is 1105542819