Dear Sir,

I am Smriti Ranjan Biswal residing in bhubaneswar,orissa.I have applied for internet
broadband from Ortel Communication Ltd.on 23rd june.They have already taken the
installation charge of Rs1250/- and advance monthly rent of Rs 575/- from me.But
since then they have only installed the modem but i didn't have access to internet
due to pathetic services of this company.I have already registered a complaint but
of no use.I have also spoken to the nodal officer Mr.K.R Moses and have already send
an email to them regarding my complaint.

please state some solution to fight against this head to toe fraud organisation.

with regards,

Smriti Ranjan Biswal

ORTEL membership number-546777

Complaint number-640087

date of complaint-27/06/2009