Dear Sir,

I am highly disatisfied customer of "SIFY". I have taken this connection 2 years back from local service provider "JYOTI COMPUSYS" and I must say this is after a harrasment of 2 years I am compelled to write this to you due to improper or no service by ISP.

After writing several mails & calling customercare of sify I got internet recharged which has been the same case since 2 years. The moment I paid for the recharging my internet worked momentarily or temporarily as in it works for some time and after that it stops sometimes when I am middle of something.

Today on 11-Jul-09 evening I and my sister went to service providers place had to finght to get it activated for which he replied "nahin karunga chalu jo karna hain kar lo" and after lots of arguments and fight when he came to my place he said "theek hai peche se chalu kar deta hun" which clearly states his intentional behaviour to not letting us to use internet.

Secondly, the speed of internet is very very slow ie:- it takes 5 min for any page to open. Though, I have taken unlimited downloading plan but since internet is not working since 15 days I am unable to day anything.

This is not the first time I have raised a complaint against SIFY. But I am sure there like previous complaints there wont be any action for this also.

Kindly look into the matter and please help in getting justice and compensation for the time I have lost in all this troublesome work.

I want to claim compensation for the MENTAL AGONY & HARRASMENT sify has caused to me and my family due to which we have to run from pillar to post. My IMAGE that has HAMPERED due to my arguments with the ISP.

Please help me out. A HIGHLY DISSATISFIED CUSTOMER BUT CONFIDENT ABOUT THE JUSTICE.

Hi,

My account id is sonal_18. I took Sify Broadband on 16th of June 2009 and had terrible problems thereafter.

My connection used to get disconnected every 2 days and the reason i got was connectivity error because the

franchisee people didn't connect it properly.

Ultimately on 30th of June 2009 i got my connection disconnected for 4th time which never returned before 4th of

July for which i was promised extra time on broadband (never ever given).

The most harrasing part is:
1. I never got any refunds or extra hours.
2. I had to call 1000 times to Sify and Franchisee and Sify people used to come during my office hours and say you

are not in home how will we check?
3. When asked to come at 6, very adamant and used to say working hours till 5 pm only.
4. One day i had to stay at home for them the whole day waiting till 5 pm and then they arrived at 8 in the evening

(after wasting my whole day) and restored my connection and even took a sign that it was my fault that i don't stay

at home during afternoon so my connection is restored after 4 days. What the hell man!!!
5. The franchisee never picked up phone after 5 pm so no use of calling them after repeated disconnections.
6. Call sify and they say will be solved within 24 hours which never happens as i explained.

Atlast i asked for a refund and i was given the reply there is no refund of installation.

I lost Rs. 520 (fee monthly), Rs. 100 (line maintenance), Rs. 500 installation. All in all Rs. 1120 lost.

Ultimately i took Airtel Broadband and i am very happy with their service.

The Franschise of Sify i am talking is at Jwala heri, Lamba Complex. People involved from their side:
Sanjay:9212979764, Kamal:9250924362, Mr. Vijay from Sify:9711683301,9312041961 and Mr. Amit from Sify:9871778008.

These people should be booked for Fraud before some other person is duped of his hard earned money.

BEWARE OF SIFY AND NEVER TAKE THEIR SERVICES.

Regards,
Sonal Sinha

Originally Posted by sonalsinha21

Hi,

My account id is sonal_18. I took Sify Broadband on 16th of June 2009 and had terrible problems thereafter.


BEWARE OF SIFY AND NEVER TAKE THEIR SERVICES.

Regards,
Sonal Sinha

Thanks for sharing your experience with us, kindly mention the address of the Operator.