I am finding frequent breakdown of your services.Even after repeated complaints no cations are taken.So i have decided to discontinue your services.My code no is 220808488144

Originally Posted by Unregistered

I had paid 500INR as the entry charges for broadband connection on 25th November 2010. After that no response from received from Reliance side, called up the customer care 14 times, sent 17 emails to customer care id; no use. Everytime I speak to an 'officer' he/she would say that the complaint has been escalated and the concerned team will call me back.

It’s been FOUR months now and I'm sure that the connection wont be given. Why can’t they give the money back? On top of all these Reliance sends me monthly bills which says -500INR is the bill amount.

Why do such a big firm like Reliance want to play with people's hard earned money? I'm sure this is not a lonely case and so many 500s would add upto a huge amount. Is this how you planning to make quarterly profits?

I had paid Airtel broadband also the same amount for a new connection. After finding that there is no feasibility in my area, they called me up and informed. And within 2 weeks as they promised over the phone, I received my payment back. With Reliance its14 phone calls and 17 emails..!!!!

I walked into the CMH Reliance office twice and they are saying nothing can be done from their side, I need to go to WhiteField office for a remedy.
I can take one day off from work and go, but what if the ‘officers’ sitting there tell me they are also helpless and ask me to go another branch on the other side of the city?


Application number: 17800015269677
Date: 25 Nov 2010
Cheque no: 47734, State Bank of Travancore
Mobile: 9980527026

If you are not able to reach me(I see here that its a standard excuse which you give all the time) , please send an email to arskum@gmail.com with an update.

-Arun

Hi Arun,

We tried to contact you on the number mentioned by you, but were not able to speak with you as there was no response from your end. You may also write to us at Reliance Mobile | Facebook for the assistance required.

Regards,

RCOMcare

I had paid 500INR cheque as the entry charges for broadband connection on 15 April 2011. After that no response from received from Reliance side, called up the customer care 14 times, sent 2 emails to customer care id; no use. Everytime I speak to an 'officer' he/she would say that the complaint has been escalated and the concerned team will call me back. Three times i got tha call for verification, and on day i got a call that tommarow we will come for connection, but till now nobody came, and the person who called me if i am going to call him, he is not going to redieve my call.

It’s been more then one now and I'm sure that the connection wont be given, and already they have taken money from my account. the person (jaikumar) who has taken cheque from me left his job, he gave me another person number, rohit or Lohith (9742616636), raghu (9379917264). the person who has taken cheque from me did not give me application number.

Why do such a big firm like Reliance want to play with people's hard earned money? I'm sure this is not a lonely case and so many 500s would add upto a huge amount. Is this how you planning to make quarterly profits?

Now i dont want your connection, please give my money back to me.


Mayand Pratap Singh
cheque No.-000000407521 (HDFC Bank, on the name of , Reliance infrastucture,RIS)
Whitefield, Bangalore

Originally Posted by Unregistered

I had paid 500INR cheque as the entry charges for broadband connection on 15 April 2011. After that no response from received from Reliance side, called up the customer care 14 times, sent 2 emails to customer care id; no use. Everytime I speak to an 'officer' he/she would say that the complaint has been escalated and the concerned team will call me back. Three times i got tha call for verification, and on day i got a call that tommarow we will come for connection, but till now nobody came, and the person who called me if i am going to call him, he is not going to redieve my call.

It’s been more then one now and I'm sure that the connection wont be given, and already they have taken money from my account. the person (jaikumar) who has taken cheque from me left his job, he gave me another person number, rohit or Lohith (9742616636), raghu (9379917264). the person who has taken cheque from me did not give me application number.

Why do such a big firm like Reliance want to play with people's hard earned money? I'm sure this is not a lonely case and so many 500s would add upto a huge amount. Is this how you planning to make quarterly profits?

Now i dont want your connection, please give my money back to me.


Mayand Pratap Singh
cheque No.-000000407521 (HDFC Bank, on the name of , Reliance infrastucture,RIS)
Whitefield, Bangalore

Hi,

We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly. In future, you may also write to us at Reliance Mobile - Customer Care | Facebook.

Regards,

RCOMcare

Dear Service Provider,

I have filed 3 complaints regarding broadband connection problem. I am unable to use the internet for the past 3 days. In spite of filing continuous complaints, no steps have been taken yet and there is no response from Reliance. My Consumer number is 382824014232. I need waiver of my bill amount for the days of connection failure.

Also I want to bring into your notice that I have taken 1 Mbps Plan but the internet speed is comparatively low and I experience frequent disconnections. Kindly take necessary steps to resolve the same.

Thanks
Monica
+91 9094031899
Advocate

10-28-2011, 05:47 PMUnregistered Monica


Hi Monica,

We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

In future, you may also write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare

Hi Monica,

We hope we were able to assist you with your complaint to your satisfaction.

In future, you may write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare

We have taken a rel BB connection , while activation they may say llike this is a 699plan and there will a hidden charge of INR 1000.

Dont go for it. Bandh karo reliance BB.
We have taken a rel BB connection , while activation they may say llike this is a 699plan and there will a hidden charge of INR 1000.

Dont go for it. Bandh karo reliance BB.

Hi,
its depressing to see there is no one to listen to your issue

i was promised connection within 2 days though its over 5 days now and the sales person is no more answering my call either now

what the hell could go wrong that one stops answering calls

my acknowledgment number is 17800029421082

have already given a cheque of rs 500
my name is syed ali raza

also need the number of the area manager
i need my connection or else i need the money back

what to expect from you once we get the connection when it takes ages to get the lines