+ Submit Your Complaint
Results 1 to 3 of 3

Airtel Broadband complaint - Harrasment, stolen pen drives, connectivity issues

This is a discussion on Airtel Broadband complaint - Harrasment, stolen pen drives, connectivity issues within the Broadband forums, part of the Internet Services category; Hi, My landline number is 080-41691268 in Bangalore. I took an Airtel Broadband connection on 16th May,2011. Within 2 hours ...

  1. #1
    Unregistered Guest

    Angry Airtel Broadband complaint - Harrasment, stolen pen drives, connectivity issues

    Hi,
    My landline number is 080-41691268 in Bangalore.
    I took an Airtel Broadband connection on 16th May,2011.

    Within 2 hours the connection stopped working and phone went dead.
    2 days and 10 complaints later and after talking to escalation managers and floor managers and cancellation departments, they finally resolved the problem.

    Later i realised, that my 2 pen drives have gone missing when they came for installation.

    Again on 26th May, the phone goes dead.
    2 days later still i have not received any resolution from the Airtel customer care.
    The calls keep getting transferred from 1 department to another.

    I have lost valuable data due to stolen pen drives, i have been mentally harrased, stressed, completely angry since the day i got this Airtel broadband connection.

    I am fed up and i have asked for a cancellation. For that also, they say that the department lines are busy so we cannot transfer your call.

    I want Airtel to refund my installation amount, give me compensation for my stolen pen drives and I am not going to pay any bills for any usage.

    Hope this issue gets resolved asap.

    Regards,
    Priyanka.
    priyanka.k.d@gmail.com

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
    Join Date
    Nov 2009
    Posts
    15,741

    Default

    Dear Priyanka,

    This is to inform you that your concern listed 28 May 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
    Facebook - Airtel Presence | Facebook

  3. #3
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
    Join Date
    Nov 2009
    Posts
    15,741

    Default

    Dear Priyanka,

    I would like to inform you that your concern listed 28 May 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
    Facebook - Airtel Presence | Facebook

+ Submit Your Complaint

Similar Threads

  1. Replies: 5
    Last Post: 12-21-2011, 04:47 PM
  2. Airtel Broadband issues
    By sanjay kukreja in forum Broadband
    Replies: 5
    Last Post: 05-26-2011, 01:57 PM
  3. Airtel Broadband issues
    By shan in forum Broadband
    Replies: 3
    Last Post: 10-08-2010, 05:39 PM
  4. Airtel Broadband connectivity & speed
    By Unregistered in forum Broadband
    Replies: 2
    Last Post: 02-12-2010, 08:10 AM
  5. Airtel TN Circle Broadband Connectivity Issue
    By chris in forum Broadband
    Replies: 1
    Last Post: 11-21-2009, 04:53 PM

Tags for this Thread

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
  •