Hello,



This is with regard to the data card number - 9353007631. I had paid the bill in the month of January - 2011, since I am on Maternity Leave I was unable to pay the bill before the due date, due to this reason a person by name Harish had called me on 29th Jan 2011 and he said he will come to my residence and collect the amount. I had asked him to keep the data card in safe custody for 3-4 months as I will be not using the card, he told me to pay Rs. 800 as the due amount and Rs. 200 as the amount for keping the card in safe custody. So, I had paid the sum of Rs.1000/- by cheque to him. He has given me the receipt with Rs.1000/- mentioned in it. When I asked for separate receipt for keeping the card in safe custody (i.e. for Rs. 200), he said he can give only one receipt mentioning the overall amount (i.e. Rs.800 + Rs. 200 = Rs.1000). He had informed me going forward the card will be kept in safe custody and I will not be receiving any bill.



According to him, I dint receive any bill from Feb-2011 onwards, all of a sudden this month (Apr-2011), I received a letter saying I have to pay the sum of Rs.1553.08 to avoid the legal actions. When I contacted the responsible person by name Ranjani she said the card is not kept in safe custody so I have to pay the bill otherwise I have attend the case.



I am not understanding when I have paid the bill and asked to keep the card in safe custody, when it not done by Reliance, is it the problem by me? Why I have to pay the bill and attend the case, I am very much unhappy with what is happening, this is not my problem, I dont know what customer service Reliance is providing. I had called up Harish (who had collected cheque), he is telling he has informed his Manager and he will update me, but I dint receive any update from him till now. He is just cutting the call now. This is going on from past 15 days.



I am fed up with what has happened, when it is not my problem why should I attend the case? Kindly check and let me know why all this has happened and why am I cheated? I am not interested to continue with this kind of service. I have been cheated, this is really not fair. Please find the office details of the person who collected the cheque from me and also his contact details. Also, I will be providing the Ranjani's number who dint even hear to my problem, she just said if I dont pay the amount, then to attend the case.



Hope my problem will get solved as soon as possible. I will also be providing my mobile number(9880368038) for any more clarifications/information.



Person who collected cheque and his details

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Harish

Mobile: +918880336909

Office Address: Perfect Solutions

#5, 4th Main, 9th Cross

Malleswaram

Bangalore - 560 003



Receipt details for the amount which I paid to Harish

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Receipt number : 6876237

CAF No. 500001006123

Cheque number: 795215

Bank: Citibank

Amount: Rs. 1000/-

Date paid: 29-Jan-2011



Ranjani contact number

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9019150788



Regards,

Yeshoda

Mobile: 9880368038