Originally Posted by Kapil_adv07

I have purchased prepaid reliance 3g data card of rs. 2500 + 25 rs sim on 5th of january. it worked for one day then it suddenly stopped working, i went to web world from where i purchased they people first not ready to listen then after too many arguments they told me that my sim is of 32k i have to buy 64k sim for which they ppl charged me 100rs. more then it also not worked then they suggested me to switch over to postpaid so that they ppl resolve my problem sooner. now they activate 749 plan for 2gb on my request + 99 pack forcibly by telling me that this plan is necessary otherwise it will not work. i agreed it too but still not able to use it properly. lastly after too many of complaints i found that there is no proper network at my place. i logged complaint for same, they people told that it will be resolved with in two days and after that i waited for 18 days but not even a single effort for solution by these ppl even the appelate and nodal authorities are just name plates. they people dnt reply emails and also the phone numbers provided not in working. so at last i decided to terminate this thing and on 15th of march i visited web world for termination request and now they people are not able to terminate it. after lot many arguments and all, they give me 15 days time for termination. nw situation is still m nt sure that when i will get rid of this and i have to pay money without using proper service. i am ready to pay the billing amount bt i want assurance for termination and also want to terminate it as soon as possible. i have waisted much of my time and money on this thing. i dont want any solution. i want termination only.

Hi Kapil,

This is to inform you that your concern has been noted and our team is eager to resolve it. Please provide us with your phone number on which we can reach you. You may also write to us at Reliance Mobile | Facebook with all the details.

Regards,

RCOMcare

thank u madam for your suggestion, can they people return all my money i have spent on 3G data card? i am staying in west mukherjee nagar delhi, i have purchased it from near by reliance world situated in mukherjee nagar near batra cinema

my contact no. are 09779933433, 09717747009
and one thing more still there is no response from reliance for my termination of 3G data card. today fourth day has passed. my request number is 149072730 and my data card number is 7827929427

today i received a call from customer care for termination, but still there is no assurance from reliance. The customer care executive on phone gives following statements:
it may be terminated by 30th march,
we will try to terminate it,
we will try resolve it.
when i asked him if it is not terminated by 30th march then his reply was then write to us then we will see. then i asked him the what about the money i charged day by day, he said wo bill to banega sir jab tak terminate nahi hota. yaar what is this? why reliance is not able to terminate a number, why reliance is always try to extract money from pocket of the people by playing these cheap games. why? yaar mujhe ye samaj nahi aata jab connection activate karna hota hai to 2 min nahi lete aur ab terminate karne par itna time kiyo? atleast billing should be barred from the day when customer requests for termination.

Originally Posted by Kapil_adv07

my contact no. are 09779933433, 09717747009
and one thing more still there is no response from reliance for my termination of 3G data card. today fourth day has passed. my request number is 149072730 and my data card number is 7827929427

Hi Kapil,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. You may also write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare

My billing amount is increasing day by day. I want my billing should be barred first.

Originally Posted by Kapil_adv07

my contact no. are 09779933433, 09717747009
and one thing more still there is no response from reliance for my termination of 3G data card. today fourth day has passed. my request number is 149072730 and my data card number is 7827929427

Hi Kapil,

We hope that we were able to assist you with your concern to your satisfaction. For further assistance, you may also write to us at Reliance Mobile | Facebook.

Regards,

RCOMcare