To Whom It May Concern:
We are a kitchen equipment supplier company involved in providing backend Support to United States of America & Middle East countries, for this purpose we use Broadband Internet connections from Tata
Indicom.

For the last 3 weeks we are not getting very slow internet. We have raised complaints for all the internet connections and have been following up with them in regular intervals. After 4-5 days, your engineer came to our location finding fault with your modem. You people not at all noticed (prior to raise complaint from our side) this issue, as this modem was expired.
After fixing this issue we were getting good speed 120kb/sec, for 2 days. After that, we are experiencing same issue” slow internet browsing speed ranges 5-6 kb/sec”.
Whenever we talk to customer executive he says please delete cookies & unused data etc. We don’t want to expect this kind of solutions from your end. For your info, we are aware how to do maintenance of our systems.

We have been running with low internet connection and losing business. Apart from loss of face in front of US head office and hence we are losing out on our earning potential. We will not be able to generate enough revenues to support ourselves or our liabilities.
We are being affected very badly due to slow net speed.

Your's ,
Ram.
Ph: +919652805805

Originally Posted by Unregistered

To Whom It May Concern:
We are a kitchen equipment supplier company involved in providing backend Support to United States of America & Middle East countries, for this purpose we use Broadband Internet connections from Tata
Indicom.

For the last 3 weeks we are not getting very slow internet. We have raised complaints for all the internet connections and have been following up with them in regular intervals. After 4-5 days, your engineer came to our location finding fault with your modem. You people not at all noticed (prior to raise complaint from our side) this issue, as this modem was expired.
After fixing this issue we were getting good speed 120kb/sec, for 2 days. After that, we are experiencing same issue” slow internet browsing speed ranges 5-6 kb/sec”.
Whenever we talk to customer executive he says please delete cookies & unused data etc. We don’t want to expect this kind of solutions from your end. For your info, we are aware how to do maintenance of our systems.

We have been running with low internet connection and losing business. Apart from loss of face in front of US head office and hence we are losing out on our earning potential. We will not be able to generate enough revenues to support ourselves or our liabilities.
We are being affected very badly due to slow net speed.

Your's ,
Ram.
Ph: +919652805805

Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that our concerned team tried to contact you on the given alternate number but unable to establish the contact. Hence, we request you to kindly provide us your Tata Broadband connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.

I had a problem with my internet from 3 months. On the issue of the bill i got a call from tata's no on which a lady was very aggressive and a bit we rude in talking. they dont know how to talk with the customers. probably they dont understand the tata's brand and continue on their own. they must be given proper training to talk with the customers. finally when i asked to make me to talk with her senior she didnt reply. I dont know her name but the number from which i have got the call was 022 - 67477247 at around 5.45 pm on 13th aug 2012.

Please look into the matter.

Dear Ashish,

We regret the inconvenience .Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - Tata DOCOMO Chat to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.