Originally Posted by Unregistered

I have been using the reliance broadband services in the name of WELLWORTH SHARES & STOCK BROKING LTD.but after sometime the service provided by them was really pathetic i also communicated by mail with some of the official of the co. I mailed them the exact matter but there was no response.

Sir,my internet was not working for 2-3 months i lodged the complaint with Reliance Communications call center executive & after fewdays i enquired about the status the executive replied that the complaint had been resolved and it has been confirmed from my side but as per my knowledge none of the engineer visited the site to resolve the issue, after following for sometime and not getting the positve response i went for the disconnection of the services.& the request no. for the same was 139531466 after which i got the final cancellation no. 139980569.But now after few days i have got a letter from the advocate for the bill amount of Rs 3256/- to be paid in within 14 days of the notice failing which will attract the legal proceedings.Sir i request you to please look into the matter and do the needful as early as possible.Waiting for you positive response

Hi,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.


Regards,

RCOMcare