Originally Posted by Unregistered

Hi My name is Shabbir Sheikh my Account Number is 936213033, Username: 9230626590

i had called earlier to your billing department after the 15th of July 2010 more than two times to Inquire about any amount which i am suppose to pay for the bill period of 15/06/2010-14/07/2010, However the answer that i got from your customer care billing department was that i do not need to pay any amount towards my Amount Due Before Due Date because the Amount Due was Rs 0/-
I have recieved a call from the billing department few days back harassing my mother that my payment is due fro Rs1700 + and a guy from the billing collection department came to my house asking me for the due amount of Rs 1756 due on my account .. However i turned him down by saying that i have no dues pending in my account , then after 5 minutes he calls me from a landline phone number 033 6457 1769 on my mobile number 9830517655 pretending to call from TATA Photon Billing department requesting me to make a payment immediately.....and as per my account my services has been activated on 17th June 2010 and my billing date is 17th of every Month,However my first month services billing was Rs.0 as per my call confirmation with your billing dept ... However i had received a pathetic service for which there was no network for around 10+ days and from your technical department a technician came and addressed my issue which wasn't resolved due no low network coverage and when i called the technical department and the customer service for the discontinuation of my plan they told me that they would offer me a rebate on my billing for the month of July 2010 and August 2010 ...

However today i received a call from 01165831530 stating that a case against me has been registered for a payment of Rs 45,000/- in delhi district court under file number 256/10, and asked me to call your lawyer Mr SK Rathore Ph#088-60662657, whom i called and he suggested me to make an immediate payment of Rs 3160/-
and regarding this i have made a complaint in Consumer court ref number 257850 and to department of telecommunication under complain number DOTEL/E/2011/00273 and when i call Mr SK rathore to inform him about the issue with the consumer court he told me that i did a mistake and now he will make tata photon ask me for 90,000/- compensation.


therefore i would request you to please look into the issue of customers being harassed by such organisation.


Thanks and regards
Shabbir Sheikh

Dear Mr. Shabbir

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that you are charged as per your usage, please find below your month wise billing charges:

August : Rs.1993
September : Rs. 1210
October: Rs. 157 and you paid of Rs 200 on 27-JUN-2010 15:14:57.We request you to clear all the bill.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.