This is a discussion on Aritel - Is Blocking Torrent Traffic : Airtel has become a bunch of CHEATS!!!!! within the Broadband forums, part of the Internet Services category; I am an airtel subscriber right from the time they launched their ISP services in India i.e. almost 7 years ...
Junior Member
I am an airtel subscriber right from the time they launched their ISP services in India i.e. almost 7 years and i have been experiencing the same issue..its really very disappointing to feel duped or cheated after being associated with the company for so long..I m running on a 512 kbps speed and my downloading speed via torrent goes only to 2-3kbps..I have spoken to the customer care people and they told me that the torrents have been blocked by airtel. The user would get the usual speed only after 11 at night..I m just unable to understand the logic behind this move by airtel..I have never faced this difficulty in last 6 yrs via downloading through torrent and suddenly one day airtel wakes up and changes the policy without notifying the issue to their customers
Moreover if there's any speed related issue which airtel is facing in regards to the downloading via torrents then ideally they should fix the problem at their end & NOT restrict the user to download from the torrents..I think its totally unethical of airtel to conduct its operations in such manner..We are paying them the hard earned money
I guess the only way left out is to switch to another ISP rather than airtel..but its really disheartening to feel such way after you have been hooked to same company for past 7 years..I would really like to see airtel higher management take some action on this concern..
My details are as follow:-
Name - Siddhant Vasisht
Mobile Number - 9899660084
Email Id - sid_vas@yahoo.co.in
Junior Member
saME heRE broDa ... i hav got the same coNNEction and getting the saMe speed of 5-10k duRIng 10am -10pm ...itz REally FRustating ....and these aiRtel peopLE give the sAME crAppy reply to eveRY1 ...people should definately change theiR ISP ... if airteL DOES'NT GIV SHIT TO THeir CUStomERS THEN WHU SHOULD WE !!! THROTTLING OUR BITTORRENT SPEED ...I THINK WE SHOULD THROTTLE THEIR BIll ON OR PArt !!! BUNCH OF LIArS ... U WIL SUFFER ...NOTE IT DOWN ...WE ARE NOT FOOLSSS ...
Junior Member
Airtel CHEAting its customers i hav been a airtel user for a long tym..but since last year june..airtel is cheating its customers..in india out of 100% broadband users only 30% knows what broadband policy is ,exact download & upload speed,Fair usage policy,Bill cap etc. 70% users doesnot exactly know this stuff. bcoz they r provided with limited information n r not heavy users of data transfers. n airtel is taking a advantage of it.
So they came up with this idea of throttling(i.e blocking) n degrading speed of torrent n other impt websites from where users used to download other different stuffs.
Apart from the FUP [ i.e after reaching the maximum mentioned usage,, speed degrades to 256kbps(i.e 32KB)], plus the speed between 10 am to 11pm further degrades for 512kbps(i.e 64KB) users to a speed of 4-6kbps, for 1mbps(128KB) a speed of 9-10kbps, for 2mbps(256KB) a speed of 15-20-25kbps.
this is what airtel does to the customers...its thier new policy(they feel very proud i guess)
What seems funny to me is ,,, they write in thier website in thier stupid plans--> unlimited usage with a speed of 2mbps in bold letters.......ha n ha n ha.....
A problem that every airtel broadband user is facing now a days....
Last edited by krk; 02-06-2012 at 08:59 AM.
Senior Member
Airtel is blocking me newphew's connection no 42958022 . PROBLEM IN A NUTSHELL : AIRTEL ENGINEERS HAVE CONFIRMED THAT THEIR BACKEND OFFICES 121 CUST CARE IS THROTTLING TORRENT SPEEDS . BUT THEIR MANAGER MR SANTOSH THREATENS THAT HE WILL BLOCK THE CONNECTION . THE FOLLOWING AIRTEL 121 cust care no. employees hang up the call after listening to the complaint . : MR . EHZAD , MR SYYED , MR IRFAN KHAN , MR PRASAD KAMAT , MR GYANESH , MR MOHAMMED , MR AHMED , MR GIRISH , MR CHETAN & MS NEHA & THE BLOODY MANAGER SANTOSH .
Senior Member
Dear Supriya Bhosle,
This is to inform you that your concern listed on 19 April 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Airtel is blocking torrents on my 4mbps plan Landline - 42958022 , airtel is blocking torrents on my 4mbps plan . Okb/s speed ! This justifies me not paying the bill .
Senior Member
Dear Customer (42958022 ),
This is to inform you that your concern listed 04 May 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence
Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
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Senior Member
Dear Customer (42958022 ),
This is to inform you that your concern listed 04 May 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
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I am Still not paying the bill HA HA HA HA You dare block my torrents ! Now I will throttle the bill . I am Still not paying the bill HA HA HA HA
Senior Member
Dear Customer (42958022 ),
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook
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