Dear TataPhotonPlus,
I understand that you are a company full of bull bleep. I am tired of your bleeping responses to complaints of slow connection. So I have a request. Please bleep my bleep and go bleep your bleeping bleep.
Thanks and regards,
IrritatedUserOnTheVergeOfDestroyingPhotonPlus

Hi,

I am extremely frustrated and disappointed with the service from my Tata Photon +. It has been an extremely bitter experience on my part to be associated with Tata Photon.

The following problem is been faced.

1. Extreme low speeds dial up worked better in the old days.
2. Constant disconnection of Video and Audio calls.
3. Pathetic download speeds.

Please be sincere enough to give us a call and explain what needs to be done.

Tata Photon is earning a very bad name in the market for this kind of services would request you do the needful or I would need to go for consumer complaints to ensure my rights as a consumer.

Hoping for a quick response.

Thanks,


Prayas

Tata Photon Plus is horrible. Even in my locality it is the same problem. I was going through all the posts in this website and personally feel the person to makes all the posts has a generic template which he copy pastes and asks to contact customer care without any solution. I really feel is this website any good or we are just wasting our time here. Tata customer care when called up gives the same old 10 GB exceeded story which contradicts with the sales guys and with whatever written plan you have. No calls to customer care is recorded the agents who take calls are taught two things, one always tell the customer that there is no supervisor on the floor, no matter what time you call, and secondly immediately erase all record of previous calls to customer care. Fantastic I wish Mr. Rata Tata notices this and know what fraudulent malpractices his team is doing.

Originally Posted by sukanta.ghose

Tata Photon Plus is horrible. Even in my locality it is the same problem. I was going through all the posts in this website and personally feel the person to makes all the posts has a generic template which he copy pastes and asks to contact customer care without any solution. I really feel is this website any good or we are just wasting our time here. Tata customer care when called up gives the same old 10 GB exceeded story which contradicts with the sales guys and with whatever written plan you have. No calls to customer care is recorded the agents who take calls are taught two things, one always tell the customer that there is no supervisor on the floor, no matter what time you call, and secondly immediately erase all record of previous calls to customer care. Fantastic I wish Mr. Rata Tata notices this and know what fraudulent malpractices his team is doing.

Dear Mr. Sukanta Ghose,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon Plus connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.