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Non activation of Reliance netconnect device

This is a discussion on Non activation of Reliance netconnect device within the Broadband forums, part of the Internet Services category; Hi! Kindly help me out need your help to resolve my issue. Myself : Vikas R pandey Mob : +91-9766300290 ...

  1. #1
    Vikas Pandey is offline Junior Member
    Join Date
    May 2009
    Posts
    1

    Default Non activation of Reliance netconnect device

    Hi! Kindly help me out need your help to resolve my issue.

    Myself : Vikas R pandey
    Mob : +91-9766300290
    Address : G B Road Thane (W)

    I purchased Reliance Netconnect broadband+ on 26 April from Virti Infocom Address : Goregaon (E) F-81 Shagun Mall near Oberoi Mall. But till date they have not activated my Device. I have send end number of mails to reliance customer care but they are just replying me via there automated mail like we will get in touch with you in 48 hours. As of now no body has contacted me yet. Everytime I call Reliance Customer care there executive are giving me promise that some body will take care of my issue and they will get in touch with me very soon but nothing is happening, I have even tried calling Virti infocom but they are not responding positively they are also giving false commitment like today we will do your address verification and then your device will get activated. But no one has came at my place for address verification even they are not calling me f they are not locate my address. I am really very fustrated and angry with the service from Reliance, Please help me out. Today is 16th may which mean almost 20 days and I am finding very hard to get my address verified and then later get my device activated. I have called customer care arroung 30 times from 26th april but they are njot able to help me out only thing they are giving false commitments. Kindly help me to get my device activated.
    My netconnect devices MDN no : 9324186507 and CAF number : 2384105172

  2. #2
    Unregistered Guest

    Unhappy Reliance netconnect

    If i m not able to use net because of some problem in reliance netconnect device, should i suppose to pay the monthly rental.
    I want to know the rules and regulations of it.
    From where i can get it.

  3. #3
    sumith.s is offline Junior Member
    Join Date
    Jan 2011
    Posts
    8

    Default

    Dear Customer,

    We sincerely regret for the inconvenience caused to you.

    Please write in to us at reliance.care@vriti.com with your complete details, so as to enable us to resolve your complaint instantly.

    Regards
    Customer Support Team
    Connectindia.in (Vriti Interactive)
    0120-4087672/74/78

  4. #4
    sumith.s is offline Junior Member
    Join Date
    Jan 2011
    Posts
    8

    Default

    Dear Customer,

    We sincerely regret for the inconvenience caused to you.

    Please write in to us at reliance.care@vriti.com with your complete details, so as to enable us to resolve your complaint instantly.

    Regards
    Customer Support Team
    Connectindia.in (Vriti Interactive)
    0120-4087672/74/78

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