Hi,I am Tata Photon Plus user. My Account Number is 9243035042 and account number is 909809113. I have unlimited plan postpaid plan.Where the bill should come to Rs 903 including all service tax.But it is changing Rs 1007 every month. On top of that they cap the speed to half every now and then.I called customer care n- Number of times with no use.After capping the speed I am just not able to open google home page.The whole idea of taking the photon plus is defeated.I am not going to pay the bill hereafter if the speed is not restored back .They have capped several times is the same month.It has become a useless accessory now.I hope someone will give an ear to this problem.Prateek Kumar

Originally Posted by prateek kumar

Hi,I am Tata Photon Plus user. My Account Number is 9243035042 and account number is 909809113. I have unlimited plan postpaid plan.Where the bill should come to Rs 903 including all service tax.But it is changing Rs 1007 every month. On top of that they cap the speed to half every now and then.I called customer care n- Number of times with no use.After capping the speed I am just not able to open google home page.The whole idea of taking the photon plus is defeated.I am not going to pay the bill hereafter if the speed is not restored back .They have capped several times is the same month.It has become a useless accessory now.I hope someone will give an ear to this problem.Prateek Kumar

Dear Mr. Kumar,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that, as per our records we found that in the month of 17-Nov-2011 you have an outstanding amount of Rs.873/- which was due for next month on 17-Dec-2011. Hence, with these differences you have got the bill of Rs.1007/- and there is no wrong billing and you are charged as per the rental plan.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.