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Beam Broadband

This is a discussion on Beam Broadband within the Broadband forums, part of the Internet Services category; I have recently moved to Hyderabad. I am staying in Tolochowki area . I applied for Beam Broadband on 13th ...

  1. #1
    kambui Guest

    Default Beam Broadband

    I have recently moved to Hyderabad. I am staying in Tolochowki area . I applied for Beam Broadband on 13th Oct 2010.
    The representative took Rs 1800 in cash and assured that the connection will be given within 48 hrs. I am yet to receive the connection till date .When I call the customer care executive they say that "that it will be done tomorrow"..However tomorrow never comes.
    I have also asked for a refund they said that is not possible . This the Outrageous Atrocity which beam performs in Hyderabad
    Beam Account number : 135584

    Does anyone have any answer to that

  2. #2
    Unregistered Guest

    Angry Pathetic is the word for Beam Cable

    Atrotious and sick are synonims to Beam cable's BB servies. I am highly dissapointed with the sad service provided by beam. I am an existing customer for beam and have requested for a WiFi modem on 9th October and i am still waiting for it. The reps have taken the money saying that they would come and install it in 2 days and the it has been a never ending saga of contineous follow up calls and experiences of the sadest customer service i have ever faced. I have been quite vocal about it to a lot of ppl and will not miss any oppertunity to defame the company and its claim of great service.

    I am also planning to lodge an official complaint with consumer court on the same.

    registered e mail: rahulvarma85@gmail.com

  3. #3
    suresh thammadi Guest

    Default delay of broad band connection

    i have applied for beam broad band on 10-11-2011. they asked me to pay 1100 as installment charges and assured me to connection in 48 hrs but 10 days have passed and there is no response from the beam. i am staying in uppal. when asked to refund the money they are saying it is impossible.i am planning to file a complaint in the consumer court.

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