Dear Mr. Anoop Kumar Pandey

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

same condition is here they sell their product by saying speed of 3.1 mbps and in reality they are providing very slow speed near about 25-30 kbps downloading speed

tata photon executive visit on my home after this complant on 19/oct and assure me that my issue
will be solve in 3-4 working days

ok lets wait and watch for more 3-4 day

but now condition of speed after visit is better

Downloading speed is not satisfactory inspite of our repeated complaints no action has been taken by ur representatives .kindly look into the issue urgently or we are compell to dissconnect our device connection.

Originally Posted by VIJAY MITTAL

Downloading speed is not satisfactory inspite of our repeated complaints no action has been taken by ur representatives .kindly look into the issue urgently or we are compell to dissconnect our device connection.

Dear Mr. Vijay

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Indicom connection details, your e-mail id, or your alternate number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Hi,
I got Tata photon plus 3 days back on 27th Oct'10. It got activated on 29th Oct'10.
I opted for Rs.1100, 10 GB unlimited plan, but when service was activated it shows plan of Rs.950, 5GB.
I went to Tata Photon custumer care center (FC road, PUNE) on 30th Oct'10 and they say they CAN NOT change plan for current month. I will have to wait for next month. I requested this on the 2nd day of my activation still they cant do it. This is ridiculous.
And more over the customer care center guys(FC road, PUNE) are not ready to accept that i requested for 10 gb plan. They were rude and were trying to show like it is my fault.

They say my documents are still not scanned and not updated on the system, so I can't even see my form filled for 10 gb plan.

So I had very bad experience with their customer care PUNE branch. I did not expect this. Totaly disappointed.
-Samir

Originally Posted by anoop.pan21

tata photon executive visit on my home after this complant on 19/oct and assure me that my issue
will be solve in 3-4 working days

ok lets wait and watch for more 3-4 day

but now condition of speed after visit is better

Dear Customer

Greetings from Tata Indicom!

We have confirmed from concerned team that they spoke to you are resolved the issue.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

i bought the 950 5gb data speed of upto 3.1mbps connection and when i download i get only 10-15 kb/sec not more than that but the site opens good i called abt 20 times to customer care and they r like they dont care they tell me to clear history n cookies i mean r u kidding me they think they r pro u think cookies has anything to do with internet speed ..hell still i heard them and cleared all shit they told me and nothing happened pls take legal action against them...upto 3.1mbps means u should get abt 1.5-2 mbps speed atleast hell i m not getting more than 100 kbps its better i withdraw with them and stick back to airtel because whatever airtels commits they r always right on it but tata is just fooling ppl with their plans my email add is - tazpimp@yahoo.com n tata photon number is - 9212623034

Hi ,
My name is Anand staying near dange chowk(thergaon) in pune i had taken tataken tata photon plus 2 month back but facing connectitvity problem from the day one itself.
I had called customer care earlier they told me that the issue is there on server and it would be resolved in 15 days and after 15 days when again called the customer care it was surprise to hear from the him that there is problem in connectivity in tata photon throughout pune and it would take 1 month ie by 15 dec 2010 the issue will be resolved.

This is very poor service from such a branded company like tata it has realy pethatic to get such response.

kindly provide your feedback on choubey.anand@gmail.com

Awaiting for your response...

Anand choubey

Originally Posted by Unregistered

i bought the 950 5gb data speed of upto 3.1mbps connection and when i download i get only 10-15 kb/sec not more than that but the site opens good i called abt 20 times to customer care and they r like they dont care they tell me to clear history n cookies i mean r u kidding me they think they r pro u think cookies has anything to do with internet speed ..hell still i heard them and cleared all shit they told me and nothing happened pls take legal action against them...upto 3.1mbps means u should get abt 1.5-2 mbps speed atleast hell i m not getting more than 100 kbps its better i withdraw with them and stick back to airtel because whatever airtels commits they r always right on it but tata is just fooling ppl with their plans my email add is - tazpimp@yahoo.com n tata photon number is - 9212623034

Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Originally Posted by Tata Indicom Customercare

Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Dear Customer

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We have confirmed from concerned department, that our team spoke to you and updated the resolution.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Dear Sir,
I have recently availed the tata photon plus with laptop bag promised. The sales person told me to get my bag within couple of days after taking the connection. and now it has been weeks and sales person seems to ran away. he's not picking up my phone.
I have been said to get the speed upto 3 Mbps and unfortunately i don't get more than 5-10 kbps. I tried all the day and night and the download speed is pathetic.
My other details are as following
Tata Photon No. : 9225502302
Name: Abhishek Tiwari
My mobile no.: 9881125930
Sales Person name: Vinod Gayakwad (from headoffice in Shivaji Nagar, Pune)

Hoping to hear back from you as soon as possible.

Originally Posted by Abhishek.Tiwari

Dear Sir,
I have recently availed the tata photon plus with laptop bag promised. The sales person told me to get my bag within couple of days after taking the connection. and now it has been weeks and sales person seems to ran away. he's not picking up my phone.
I have been said to get the speed upto 3 Mbps and unfortunately i don't get more than 5-10 kbps. I tried all the day and night and the download speed is pathetic.
My other details are as following
Tata Photon No. : 9225502302
Name: Abhishek Tiwari
My mobile no.: 9881125930
Sales Person name: Vinod Gayakwad (from headoffice in Shivaji Nagar, Pune)

Hoping to hear back from you as soon as possible.

Dear Mr.Abhishek

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Originally Posted by Anand Choubey

Hi ,
My name is Anand staying near dange chowk(thergaon) in pune i had taken tataken tata photon plus 2 month back but facing connectitvity problem from the day one itself.
I had called customer care earlier they told me that the issue is there on server and it would be resolved in 15 days and after 15 days when again called the customer care it was surprise to hear from the him that there is problem in connectivity in tata photon throughout pune and it would take 1 month ie by 15 dec 2010 the issue will be resolved.

This is very poor service from such a branded company like tata it has realy pethatic to get such response.

kindly provide your feedback on choubey.anand@gmail.com

Awaiting for your response...

Anand choubey

Dear Mr.Choubey

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Indicom connection details, or your alternate number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.