Am quite surprised that there is no response from anyone on this?

Is this not a dispute when the vendor agrees to settle the bill and still keeps sending the bills and asking for payment? Can someone assist me to know whom to approach in this case?Is consumer court dead or only addresses lack of service levels and not actual disputes?

The supervisor on the call and the person who came to collect the money repeatedly assured that it is the final settlement and it is not done.
Will approaching the nodal office help in this case?

Request some guidance from users and if Airtel Customer Care is looking at this would appreciate an early reponse.
What should be my next step even if consumer court is not responding to my queries? Should I conclude there is no support for consumers in India?



Regards,
Jayaramachandran Rajendran
9908322993
jams78@rediffmail.com

Dear Customer,

This is to inform you that your concern listed 9 Oct. 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Ranga
Airtel Customer Service Team

Dear Jayaramachandran Rajendran,

I would like to inform you that your concern listed 9 Oct. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards,
Rakesh Ranga
Airtel Customer Service Team

Hello Rakesh,

Thank you for the response but I have not heard from anyone in Airtel. Hence I have to say that this is still unresolved as of now.

Once again your response is highly appreciated.

Regards,
Jay