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Tata Photon Plus giving pathetically slow speed

This is a discussion on Tata Photon Plus giving pathetically slow speed within the Broadband forums, part of the Internet Services category; I have ben using Tata photon plus for last one year. never have i faced any low speed issue. last ...

  1. #16
    Unregistered Guest

    Angry Low Speed on TATA PHOTON +

    I have ben using Tata photon plus for last one year. never have i faced any low speed issue. last month (March 2011) i forgot to pay my bill, since then i have been facing terrible slow speed problem. now its been more than a week that i have paid my biils. still there have been no improvement in the speed and i am really upset about the same.
    Shanti Swaroop Prabhakar
    Account Number - 977160931

  2. #17
    Unregistered Guest

    Default Ridiculously slow speeds. Instead of 3.1 MBPS my download rate is 13 kbps at best.

    Instead of the promised 3.1 MBPS , my download rate is now not even 1/3000th of that promised amount.I use this for work as well as leisure purposes and will not henceforth hesitate to discourage my entire company from changing to a better service that this.My entire company is being fooled into this scam and we will not tolerate it henceforth.I have tried it in four different cities.Once even less than 1 KM away from a Tata Indicom showroom.
    Contact no. 09820700371

  3. #18
    Unregistered Guest

    Thumbs down Tata Photon+

    As most people here, i was also promised a speed of 3.1 MBPS for 5GB limit every month! Even within the limit i am getting only 0.4 mpbs or less. I have just registered a complain, lets c how that goes. My account number is 977957779

    Their site itself shows i am within limt and the various speed testers on the net show my connect speed. If tata asks for proof i have got sceen shots !

  4. #19
    Join Date
    Oct 2010
    Posts
    1,250

    Default

    Quote Originally Posted by Unregistered View Post
    As most people here, i was also promised a speed of 3.1 MBPS for 5GB limit every month! Even within the limit i am getting only 0.4 mpbs or less. I have just registered a complain, lets c how that goes. My account number is 977957779

    Their site itself shows i am within limt and the various speed testers on the net show my connect speed. If tata asks for proof i have got sceen shots !
    Dear Customer,

    Greetings from Tata Indicom!

    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

    Thanks and Regards,
    Customer Care,
    Tata Indicom.

  5. #20
    Join Date
    Oct 2010
    Posts
    1,250

    Default

    Quote Originally Posted by Unregistered View Post
    As most people here, i was also promised a speed of 3.1 MBPS for 5GB limit every month! Even within the limit i am getting only 0.4 mpbs or less. I have just registered a complain, lets c how that goes. My account number is 977957779

    Their site itself shows i am within limt and the various speed testers on the net show my connect speed. If tata asks for proof i have got sceen shots !
    Dear Customer,

    Greetings from Tata Indicom!

    We would like to inform you that, our concerned department spoke to you and updated the resolution.

    Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

    Thanks and Regards,
    Customer Care,
    Tata Indicom.

  6. #21
    Adityavaddiraju Guest

    Default

    greetings

    i'm facing a similar problem as every one!

    irrespective of the signal strength of the signal download and up load are frustratingly slow.

    i would a happy customer if my problem is resolved as soon as possible.

    detalis of

    photon plus number: 9243271450 (b'lore)
    alternate phone number:8050909288

    regards
    aditya

  7. #22
    Join Date
    Oct 2010
    Posts
    1,250

    Default

    Quote Originally Posted by Adityavaddiraju View Post
    greetings

    i'm facing a similar problem as every one!

    irrespective of the signal strength of the signal download and up load are frustratingly slow.

    i would a happy customer if my problem is resolved as soon as possible.

    detalis of

    photon plus number: 9243271450 (b'lore)
    alternate phone number:8050909288

    regards
    aditya
    Dear Mr. Aditya,

    Greetings from Tata Indicom!

    We sincerely apologize for the inconvenience caused to you.

    We would like to inform you that, your complaint has been registered vide docket number PTC0751661111. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

    Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

    Thanks and Regards,
    Customer Care,
    Tata Indicom.

  8. #23
    Gopi C Guest

    Default

    I am facing a similar problem for the past 1 month.

    I am terribly disappointed with the internet speed.

    Hope this gets resolved soon.

    Photon plus No: 9266948210 (Gurgaon)
    Ph: 9654602179 (Personal no.)

    Regards
    Gopi C

  9. #24
    Join Date
    Oct 2010
    Posts
    1,250

    Default

    Quote Originally Posted by Gopi C View Post
    I am facing a similar problem for the past 1 month.

    I am terribly disappointed with the internet speed.

    Hope this gets resolved soon.

    Photon plus No: 9266948210 (Gurgaon)
    Ph: 9654602179 (Personal no.)

    Regards
    Gopi C
    Dear Mr. Gopi,

    Greetings from Tata Indicom!

    We sincerely apologize for the inconvenience caused to you.

    We would like to inform you that, your complaint has been registered vide docket number 264738187. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

    Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 (10 am to 6 pm from Monday to Saturday).

    Thanks and Regards,
    Customer Care,
    Tata Indicom.

  10. #25
    Join Date
    Oct 2010
    Posts
    1,250

    Default

    Quote Originally Posted by Gopi C View Post
    I am facing a similar problem for the past 1 month.

    I am terribly disappointed with the internet speed.

    Hope this gets resolved soon.

    Photon plus No: 9266948210 (Gurgaon)
    Ph: 9654602179 (Personal no.)

    Regards
    Gopi C
    Dear Mr. Gopi,

    Greetings from Tata Indicom!

    We would like to inform you that, our concerned department spoke to you and updated the resolution.

    Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 (10 am to 6 pm from Monday to Saturday).

    Thanks and Regards,
    Customer Care,
    Tata Indicom.

  11. #26
    sachinnaykar@gmail.com Guest

    Angry Complaint regarding tata photon plus

    Im sachin my data card's speed is so low. Please help me to solve the problem. My account number is:9226406980

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