This is a discussion on Airtel Not Responding to Disconnection Request within the Broadband forums, part of the Internet Services category; I am surprised even after submitting disconnection request for broad band connection Airtel team is not bothered to give a ...
Junior Member
Airtel Not Responding to Disconnection Request I am surprised even after submitting disconnection request for broad band connection Airtel team is not bothered to give a confirmation call so that i may proceed with my due bill payments.
I shall not be responsible for single day extra payment if Airtel does not respond.
My request number for same is 87156 and rerequest id is 570508.
Regards,
Arun Kaushik
9820161409
Senior Member
Dear Customer,
This is to inform you that your concern listed 28 Sep 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Rakesh Kumar
Airtel Customer Service Team
Senior Member
Dear Arun,
This is to inform that your concern listed on 28 Sep. 2010 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
Regards,
Rakesh Ranga
Airtel Customer Service Team
Airtel braodband not disconnecting after multiple disconnection requests I had first requested for Airtel broad band and landline services from Airtel on 06_DEC-10. But after multiple calls and email follwoups the above services have not been disconnected.
AIRTEL ACCOUNT NO. 15101197 & AIRTEL LAND LINE NO:03340631042
I was provided multiple cancellation request number with no actions:
reference number date
=============== ============
41249634 24/12/10
1315297 21/12/10
1303695 07/12/10
whenever I follow up with AIRTEL, I am provided with a brand new reference number and on top of that I am sent the bill though I am not using the service after 7-dec-2010 after requesting for cancellation.
This time the brand new reference number is 42154756. dated 21-Jan-2011.
I am not responsible for any Bill payment beyond 06-DEC-2010.
Thanks,
Salim
Mob: +91 9748778817
Senior Member
Dear Salim,
This is to inform you that your concern listed 21 Jan. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in
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Senior Member
Dear Salim,
This is to inform that your concern listed on 21 Jan. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Senior Member
Dear Salim,
I would like to inform you that your concern listed 21 Jan. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in
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