Hi,

Please see the below mail and help me out. Should I stay with Reliance communication
or not?

Hi,

A gentle reminder!!! Please resolve the issue or advice me what to do?

Should I drop the connection? Now my outgoing call is also de-activated.

Thanks to RCOM. I am going to raise the issue with TRAI.

Hi,

My name is santosh kr jha Ph no- 09312106525. I had registered a complaint
regarding

Facing network problem since 01/10/08. As I am not getting any Network (signal)

From your side. The signal is not constant. They had given me several requests
no in last

6 (SIX) month and told me it will take 72 hrs (3 days) to Resolve your issue.
Still i am facing

the same problem and after 3 days every time they are saying me your issue is
already resolved

and closed. Every time they are saying the same thing and again they are
registering my complaint

and giving me a new request no so it will take 72 hrs (3 days) more to Resolve
your issue.

So I want to know how you knew that my problem is resolved without asking to me.
Again they

Have given me a new complaint no (86094437 as on 17th Jan 2009) so I have to
wait for next 3 days also. I am E-mailing

you only because I am still not able to call even customer care (333).so I
don’t have any option left.

I don’t know what to do. Please please resolve the issue ASAP.



Please check my all the request no which you have given in last one month. I
think you are resolving the issue

From your end please resolve the issue from my end.



I want to mention that I am facing this problem only in grater Noida Beta-2 area
where I am residing.



Please resolve my issue ASAP or advise what to do. Should I drop the connection?
Because I don’t have

any more patient or any other left.



I am not going to pay my bill and late fine until the problem will resolved,
because of the network problem

My bill is increasing.





Thanks and regards



Santosh Jha

Software Test Engineer

Xavient Information Systems

D-42, Hosiery Complex,

Noida Phase - II,

Repected To all,
My self kiran a prajapati and me from gujarat and dist is ahmedabad i mention my prob in below pls chek it and help ful me fpor this prob
i have suse the service of reliance cdma mobile and the reason of this complaien is that i have passed lots of network prob in my service i call the customer care but customer care officer of reliance is not give me the proper solution acutalluy my problem is that i can not send message from my mobile and second party not gate maessage from me which i send i suffrimg this prblem since last 10 days and i also call to reliace customer care but still date not single solution from theare side and i call inrealice 10 to 12 times but no solution

My mobile No is 09377605074 kiran a prajapait
so pls do need ful as soon as possible and take step agains reliance

Regards
kiran a prajapati
09377605074

Dear All,

I, Sunil form Haryana, have reliance mobile from last 3 years. But now a days facing problems in Reliance Network. Most of time my mobile shows out of network and when we talk to customer care they said it will resolve in next 1-2 days. but the problem is still continue.

So please take some strong action against Reliance.


Regards
Sunil

Sir,
last 10 days before recharged plan 101, only 2.5 hours using remaining balance ware and 15 minutes working after disconnect so very much disappointment , plz explain me, how is reliance is big net work

my mobile no is 9341144711 and am facins lt of network problem from reliance. i have given complaints regarding this to the customer care i dont know when the problem is going to resolve, if it continues the same then i need to diconnect the connections and go for the other one.

hi i am madhusudan
from berhampur orissa
i am a customer of reliance
mobile communication
and facing problem in network
my call was abrupted 10 times while i was talking with my mom
i am so angried
so friends i request please do not use reliance/smart network?
my mobole no.9861369781

i am a reliance gsm user and am fed up of this kind of service provided by them, i stay in sohna gurgaon and the scene here is that normally ur sigmnal will keep fluctuatin b/w min to max and out of nowhere will disappear completely for as long as 24 hrs leaving you disconnected from everyone ..the cellular area covered under the tower provided here in sohna region is specificaly facing this no network frequency problem... and its not that am in not the range of the tower(base station) but simply either the base station is out of order or theres no one for its maintenance leaving the customers at bay ... i need an explanation for the same .. the guy at reliance communication says -- hafte mei ek hi din to 10 12 hrs ke liye jaata hai ... am taking the issue in TRAI also .

prateek mishra
student ( electronics & comm. engg)

Hello,

If you are facing signals problem in your perticular area, then forward a complaint to your area nodal officer, mention all the details in it and ask them to solve this issue as early as possible. Wait for their reply and revert us back.


The below mentioned judgment may help you if you need to knock Consumer Forum against Reliance.

Tower not Constructed, Unfair trade practice.
[N. Raavindranath Kamath V. Spice Communication Ltd., (2006) IV CPJ 67 (NC).

reliance is not giving network in andheri in spce college in bhavans campus

my self is V.ASHOk mobile no 08000975030.

am facing so much problem with you are network all offers are automatically activated if I asked to costomer care they said you are only activated.am not activating any offer. whose this activated I dont know. I got more irritation on reliance network. daily upto 10 rs deducted from my account balance and thats why am afraid to balance recharge.

so am kindly request you to solve my problem and resend my balance.

thanking you

regards

V.ASHOK
0800975030

sir
i was very happy vid reliace till date .but sincefriday 2/4/10 i am not getting netvork for my ril landline or mobile netvork keeps coming n going. yur technician had cum n changed arial n battery on cmplining on d 3/4/10 but stiil i cannot see any improvement. he told me dat it has been activated again.but sir i dont have coverage in my 3 ril mobiles also netvork keeps cuming n going.
MY LANDLINE NO IS 08032449989

i want to complain regarding the network ... i hav complained so many time but nothing happens ..when ever i call on costermer caremost of the time the lin is busy . they them self dont knw wht the prob.is .... when ever i complain they all the time they i hav just one thing to say ''maam after some time it wil be ok'' but that time never comes... their service is horrible... i am just fedup of all this...

From past 3 days I am not getting reliance GSM n/w in Sector-12 Vashi, After several complaints I get the same answer that there is some major problem and the service would be restarted within 2 - 5 hrs. Its now almost 3 days and I am not able to call or receive any phone from my home location. Also I cannot reach my family members when I am away from my home location. Its really worst service provided by reliance who really needs tech people to handle such situations.

my village is network is very poor please help me the my village is you network tower

Respected to all
My self hemant pungalia from jodhpur {rajasthan}.I have take relaince {gsm} connection from last 5 month and i have face a big problem of netowrk.In my house, a single network point is not come.I have a forward the complain to customere care as well as reliance web world also.but still their was no any action on my complain. I am wait from 14 days after the complain put on custmore care . Whenever i call to customer care they tell me that your problem have been solved or your compalints tranfser to technical department.so pls solve my network problem as early as possibel or take any action against relaince network team.

my mobile no is +919529714300
regards
hemant pungalia
jodhopur {rajasthan}