+ Submit Your Complaint
Results 1 to 4 of 4

Hathway broadband

This is a discussion on Hathway broadband within the Broadband forums, part of the Internet Services category; Dear Sir, My self amit gupta, I had taken Hathway broadband prepaid connection & my customer id is 435869 & ...

  1. #1
    amit mishra Guest

    Default Hathway broadband

    Dear Sir,

    My self
    amit gupta, I had taken Hathway broadband prepaid connection & my customer id is
    435869 & i am facing major problems
    due to this connection, like i am not able to use internet whenever i
    access the net all the time its not working so many time i have
    contacted in customer care but always they promise me for technical call
    back & i never get a call, I wrote them too many mail but they never replied(pls
    refer trailing mails), ultimately i have to suffer a lot, due
    to this i have lost app. Rs.100000/- in my business. Kindly inform me
    how you you can help me & re-inverse my loss,

    Following is the detail of my complaints-


    1- 2437430
    2- 2437522
    3- 2448246
    4- 2449395
    5- 2476117
    6- 2499693
    7- 2499693
    8- 2514333
    9- 2532505
    10- 2545847 - -- -- - - - - - etc.

    I hope now you can understand what kind of services Hathway is providing to his
    customers.

    Regards,
    amit gupta
    9810530169
    --- On Sat, 14/3/09, amit gupta <yieshan2002@yahoo.com wrote:




    Dear Zahir/Durgesh

    in continuation of the trailing mails i had applied for disconnection (complaint no-
    2545847) but still their is no reply from your side, only once your executive call
    me & told me he will revert back but still their is no reply. still i am not able to
    connect internet through your cable.
    request you to kindly look in to the matter.

    Regards,
    amit gupta
    9810530169

    --- On Sat, 14/3/09, amit gupta <yieshan2002@yahoo.com wrote:


    Dear team,

    pls refer trailing mails, what you people expect from us....... if you will not
    reply on this mail till 14-03-09 then we will be forced to take this issue to
    consumer court.

    once again request you to revert back on this mail.

    Regards,
    amit gupta
    9810530169

    --- On Thu, 12/3/09, amit gupta <yieshan2002@yahoo.com wrote:

    still waiting for your reply

    --- On Thu, 5/3/09, amit gupta <yieshan2002@yahoo.com wrote:


    any update on this(please refer trailing
    mails)

    amit gupta
    9810530169

    --- On Wed, 4/3/09, amit gupta <yieshan2002@yahoo.com
    wrote:



    still waiting for your reply

    regards,
    amit gupta
    9810530169

    --- On
    Mon, 2/3/09, amit gupta <amitgupta@Humlog.com wrote:



    Dear Sir,

    My self amit gupta, my customer id is 435869 & i am facing major problems due to
    your connection, like i am not able to use internet whenever i access the net all
    the time its not working so many time i have contacted your customer
    care always they promise me for technical call back & i never get a call,
    ultimately i have to suffer a lot, due to this i have lost app. Rs.100000/- in my
    business. Kindly inform me how you will re-inverse my loss,

    Following is the detail of my complaints-
    1- 2437430
    2- 2437522
    3- 2448246
    4- 2449395
    5- 2476117
    6- 2499693
    7- 2499693
    8- 2514333
    9- 2532505
    10- 2545847 - -- -- - - - - - etc.

    I hope now you can understand what kind of services you are providing to your
    customers.

    Regards,
    amit gupta
    9810530169

  2. #2
    Kurvin A Kapadia Guest

    Default Issue Regarding Internet Connectivity

    Since Friday 02-10-2009 there is problem with internet. I have already made
    complaints but still there is no permanent resolution.

    You may check my trailing mail that after renewal how many time i have mailed you
    for no connectivity.

    I am not getting uninterrupted services from your end. I think that nodal and
    appellate whom i am marking mails in CC are of no use.

    I am really fed up with your end.

    Please kindly refund my money.

    Boss i am suffering with your poor services since 2 years, still there is no
    improvement from your end.



    I have paid you 1800 Rs for hazzlefree services not as a donation to you.


    I am marking CC to consumer court also for their knowledge. Now if you will not
    return my money i will give you legal notice.



    Regards,

    Kurvin A Kapadia
    Business Analyst (IT)
    Reliance Industries Ltd
    Hazira Manufacturing Divison,
    Hazira-Surat.
    0261-2835363
    099740-62380

  3. #3
    Hathway cutomer Care Guest

    Default Hathway cutomer Care

    Dear Customer,

    Greetings from Hathway.

    We have found that you are facing continuous problem since last three days. Before
    that you have been able to use the services very regularly.



    Please be assured that we are working on resolving your problem faced by you since
    last three days & the same will be done ASAP. We are attaching your complaint log
    with this mail for your reference. As a service provider Hathway have been always
    concern for resolution of problem caused to customer. We are apologies for the
    trouble caused to you.

    Kindly also refer your usage in detail which is self explanatory that you are facing
    problem since last three days only. Else you have been able to use service without
    any trouble. Still, as assured we are working to resolve your this trouble ASAP to
    provide you a stable connectivity.

    You can check your usage from below link by providing your User ID & Password given
    by Hathway. Select “Summary Usage” Link to check session wise usage.


    Regards,

    Surat Helpdesk

  4. #4
    altafmansoor Guest

    Smile usage to see

    dear sir,

    how i can see my usage on my connection which i can see that how many mega buytes i have used please in form me via mail


    thank you

    altaf mansoor

    my email id is altaf270574@gmail.com

+ Submit Your Complaint

Similar Threads

  1. Hathway Broadband - Billing Scandal
    By vira_gold in forum Broadband
    Replies: 1
    Last Post: 05-21-2012, 06:06 PM
  2. Hathway Account
    By Sunil Gure in forum Broadband
    Replies: 19
    Last Post: 05-16-2012, 04:47 PM
  3. Hathway broadband complaint
    By Unregistered in forum Broadband
    Replies: 18
    Last Post: 05-10-2012, 01:05 PM
  4. Replies: 0
    Last Post: 03-30-2009, 03:31 PM
  5. Hathway Broadband Service
    By Unregistered in forum Broadband
    Replies: 2
    Last Post: 02-07-2009, 07:59 AM

Tags for this Thread

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
  •