HON'BLE SIR,

I AM SUJIT KUMAR SAHU, S/O- Sh. SATRUGHAN SAHU, Mob:-9818105157, RESIDING AT :- RZ-62B, Ground Floor, B-BLOCK, RAMGOPAL MARKET GALI, KAILASHPURI MAIN, PALAM COLONY, NEW DELHI-110045. AND MY COMPLAINT IS AGAINST THE "TIKONA DIGITAL NETWORK" AND ITS MARKETING PEOPLE. AND THE DESCRIPTION OF MY COMPLAINT IS AS FOLLOWS;

"SIR! ABOUT ONE AND HALF MONTH BEFORE, I GOT A TELE-CALL FROM THE DSA/MARKETING DIV., REGARDING A BROADBAND CONNECTION ON MY MOBILE. AFTER THE DISCUSSION WITH THE TELE-CALLER (Mr. ISHAN, Mob:-9811964818), I AGGREED TO AVAIL THE CONNECTION, BUT WITH A CONDITION THAT, I SHOULD GET THE CONNECTION WITHIN 2-3 DAYS. AND Mr. ISHAN(tele-caller) ASSURED ME AND AGGREED WITH MY CONDITION. ONE EXECUTIVE CAME TO MY ABOVE HOME ADDRESS AND TOOK THE REQUIRED FILLED-DOCUMENTS AND A CHEQUE OF Rs.500/-(five hundred rupees) FROM ME. 3-DAYS WENT AWAY, I DIDN'T GET ANY RESPONSE OR CONNECTION OR SMS FROM THEIR SIDE. SO I CALLED Mr. ISHAN AND REFUSED TO TAKE THE CONNECTION AND TO DELIVER BACK MY DOCUMENTS. HE AGAIN AGGREED TO DO SO AND ASSURED ME THAT, THE CONNECTION WAS CANCELLED.
SIR ! SINCE THAT DATE TILL 19-AUGUST-2010, I DIDN'T GET ANY CALL/RESPONSE FROM "TIKONA DIGITAL NETWORK" COMPANY. EVEN THEY HAVE NOT GIVEN ANY CONNECTION/INSTALLATION AT MY RESIDENCE ADDRESS. BUT ON 20-AUGUST-2010, I GOT A E-BILLING ON MY E-MAIL ID(sahusk4u@gmail.com), TO PAY A BILL AMOUNT OF Rs.551.50/- . AND RIGHT NOW, I AM USING MTNL's BROADBAND SERVICE SINCE LAST 25 DAYS.
THEN I CONTACTED THE TIKONA's CUSTOMER-CARE(No.- 1800-2094-276) TO PUT A COMPLAINT, BUT THEY DIDN'T LODGE THE COMPLAINT. THEY TOLD ME THAT, THEIR SYSTEMS ARE NOT WORKING AND THE SERVER IS DOWN. THEN I CALLED Mr. ISHAN(tele-caller) AND TOLD HIM TO RECTIFY THE PROBLEM, BUT HE DENIED AND DURING ARGUMENT HE USE VERY VULGAR-LANGUAGES AND PRESSURED AND THREATENED ME TO PAY THE BILL AMOUNT ANYHOW.

SIR ! FINALLY, I AM HELPLESS AND HOPELESS. SO I NEED YOUR KIND HELP TO [/B]PROTECT ME FROM THIS HARRASHMENT AND I SHOULD GET THE RIGHT . AND THEY SHOULD BE PUNISHED FOR THIS KIND OF FALSE AND FAKE BROADBAND CONNECTION AND THE MIS-BEHAVIOUR TOWARDS ME.

WITH WARM REGARDS

SUJIT KUMAR SAHU
DATE: 22/08/2010.
NEW DELHI