This is a discussion on Complaint Against Airtel Broadband service within the Broadband forums, part of the Internet Services category; Dear Sir/Madam, I have submitted my application 10-12 Days back on broarband connections but i have not recieved any reply ...
Complaint Against Airtel Broadband service Dear Sir/Madam,
I have submitted my application 10-12 Days back on broarband connections but i have not recieved any reply from them. Sales person was saying he would be able to do and service person (who install the connection) was saying that he cant d so i have asked them to return back my money but there is no reply and they are not giving back my money and not taking my call. i am giving details of the persons below. Kindly request you please help me.
Sales person : Bheem.j@airtel.com, Krishna.chilakala@airtel.com
Contact No : 9866075077
Other sales (who took my application) : 9010641319
Service Person contact No : 9989990873
Senior Member
Dear Customer,
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Rakesh Kumar
Airtel Customer Service Team
Senior Member
Dear Customer,
This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.
Regards,
Sunil
Airtel Customer Service Team
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