Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

I have applied for the reliance broadband connection on 4th August 2010 and that time I ask them Mr Bhanu Kumar and Jugal Kishor Sharma (reliance jaipur) to tell me the maximum number of days that will be required to give connection. These guys told me that within 4 days I would get the connection. Now real sales story Begin:

I got a confirmation call on 7th Aug-2010 from reliance jaipur
I called them on 8th-Aug-2010: they replied that wait for tomorrow
I called them on 10th-Aug-2010, they replied, your documents are not valid, though documents were valid but to make me fool they told me that.
I called them on on 12 they again said it would be by tomorrow. I asked them that if Reliance is having lack of resources or poor people in management then tell me and i would apply for airtel, bsnl or any else
i waited for these future managers (if reliance will not fire these poor people) of reliance on 14th August they told me that It will be done by Monday.Now these people do not pick my calls and they have blacklisted my mobile number.
I want to tell that I did not go to Reliance Communication to give me interned connection because I have already had bad experiance with Reliance Communication, Jaipur in past but this time these lackluster people(Bhanu Kumar and Jugal Kishor Sharma) told me that they would do my work in time.
"Reliance Jaipur has proved again that they have poor management and lack or resource to fulfill the customer service and will continue till the end they would lose all their customers in Jaipur"


I request you to kindly give my money back and never show your service again to me and my known people.

Balram Chaudhary,
Mansarovar, Jaipur
balramibsa@gmail.com

Dear Mrwordsworth,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.


Regards,
Sunil
Airtel Customer Service Team