I have bought a photon+ on the commitment that it would work on roaming as i am going out of station for 15days.
The sales executive has also committed the same but yesterday(16th June 2010) i was trying to connect the photon with my laptop it was not accessible as there is "ZERO NETWORK" at Kirandule (Jharkhand) and I tried to contact customer care but the customer care no 1800266121 is always engaged. After sending several mails i start receiving calls from customer care guys and the response i receive is we will revert you back. Since 17th June i receive 5-10 calls from there customer care executives and every replies the same, i was roaming due which mobile bills is exceeding day by day by this type useless calls.
I would request you kindly look into the matter at the earliest as i need the internet connection to be activated at the earliest if it is not possible kindly get the same disconnected and refund my money. Details of my connection are mentioned below.
Name - Rishu Banerjee
Photon No - 9268380062