Hello,

Have you the acknowledgment slip ? if so then send a email to your area nodal officer about this.

Hope this may solve your problem.

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Arun Yadav ,

I would like to inform you that your concern listed on 10th May 2010, has been resolved.

Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards,
Nasir
Airtel Customer Service Team

Hello
I was using broadband connection with no as 0124-4300651. On 19th, November 2010 I requested for termination of services as I planned to move from Gurgaon and I moved from this location on 20th Nov 2010 itself. The people told that they have logged the request and it will take 24-72 hour and after that the billing will be closed. I contacted them after I got a bill for the period 08/11/2010 to 07/12/2010 and they did not cancel it and I don't know why and I had to pay the bill for whole month because I don't wanna waste my time and I don't have patience to deal with your stupid and non-professional customer service.

But now on 11th Jan, 2011, I received another bill for the period 08/12/2010 to 07/01/2011 and now what should I do? Whom should I contact?

Regards
Navin Singh

Hello
I was using broadband connection with no as 0124-4300651. On 19th, November 2010 I requested for termination of services as I planned to move from Gurgaon and I moved from this location on 20th Nov 2010 itself. The people told that they have logged the request and it will take 24-72 hour and after that the billing will be closed. I contacted them after I got a bill for the period 08/11/2010 to 07/12/2010 and they did not cancel it and I don't know why and I had to pay the bill for whole month because I don't wanna waste my time and I don't have patience to deal with your stupid and non-professional customer service.

But now on 11th Jan, 2011, I received another bill for the period 08/12/2010 to 07/01/2011 and now what should I do? Whom should I contact?

Regards
Navin Singh

Hello
I was using broadband connection with no as 0124-4300651. On 19th, November 2010 I requested for termination of services as I planned to move from Gurgaon and I moved from this location on 20th Nov 2010 itself. The people told that they have logged the request and it will take 24-72 hour and after that the billing will be closed. I contacted them after I got a bill for the period 08/11/2010 to 07/12/2010 and they did not cancel it and I don't know why and I had to pay the bill for whole month because I don't wanna waste my time and I don't have patience to deal with your stupid and non-professional customer service.

But now on 11th Jan, 2011, I received another bill for the period 08/12/2010 to 07/01/2011 and now what should I do? Whom should I contact?

Regards
Navin Singh

Dear Navin ,

This is to inform you that your concern listed 11 Jan 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Navin Singh ,

This is to inform that your concern listed on 11 Jan. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Ranga
Airtel Customer Service Team

I received an SMS stating that the issue will be resolved by 14th Jan, 2011 and it's 16th today and is not yet resolved. Ref. # is 41891464. If you guys do not take any action on this issue, I will take further legal actions. I need a hard copy of no dues on this number as well as I need a reversal of extra bill paid for Nov month.

Regards,
Navin

Dear Navin Singh,

I would like to inform you that your concern listed 11 Jan. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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Rakesh, which issue did you resolve? The online account still shows bill of Rs. 1284. Check my online account statement.
I was also in talk with Mr. Prashant, Sr. Executive from Airtel. That guy has been promissing me for almost a month and today when I talked to him, he did not even remember the issue and when I said why don't you pay attention to my issue and if you don't do I will have to take legal actions, on saying this he clearly said "if you want go and talk to anyone and I don't care". This is ridiculous and it's the worst customer service I have ever dealt with.

Who the fuck will take care of this issue, you mother fuckers when you will cancel the connection and then when you mother fuckers will stop sending me bills.

Where the fuck I should go and complaint abt it.

You bastards I am going mad because of Airtel and I am going to the lawyer who will file a mental harrassment case against you guys.

Dear Nodal Officer, Appellate Officer of Airtel,

I was using broadband connection with no as 0124-4300651. On 19th, November 2010 I requested for termination of services (Request Ref # can be provided on request) as I planned to move from Gurgaon and I moved from this location on 20th Nov 2010 itself. The people told that they have logged the request and it will take 24-72 hour and after that the billing will be closed. I contacted them after I got a bill for the period 08/11/2010 to 07/12/2010 and they did not cancel it and I don't know why and I had to pay the bill for whole month because I don't wanna waste my time and I don't have patience to deal with your stupid and non-professional customer service.

But now on 11th Jan, 2011, I received another bill for the period 08/12/2010 to 07/01/2011 and now what should I do? Whom should I contact?
I again contacted them and posted my query on consumercourt website and I received a call from 9871 999 470, Mr. Prashant from Airtel customer service promising me that the issue of bills and cancellation will be resolved and arrange a refund for the extra money I paid. Nothing happened and after 15 -20 days I again contacted and asked him the status, he said Sir its not yet resolved, I am working on it and give me a call back after 24 hours. No call as usual and I again contacted after a week by that time I had another bill sent to me and now I said if you don't resolve this issue I will take legal action. Upon this he started saying go ahead and take the legal actions.

Next day I got a call from another executive Mr. Kunal, 9717 894312 and he did the same thing, promised that both the issues will be resolved and he took 7 days before 1st Feb, 2011 and even though I called no of times in these days, nothing was resolved and now he stopped picking up my phone and he switched off his phone. Now I am completely fucked off and these people have been telling me don't write to Nodal and all, we will fix it.

If you guys think that this wrong then fire these agents who are false promising and defaming Airtel and resolve my issues. Otherwise advise me to take legal actions, if I take legal actions, believe me or not I will definitely suit a case for disturbing my daily routine work as well as mentally harassing me and I am not able to concentrate my work, in return I will be filing a case to compensate me for all those problems that I had to go through and still going through.

Regards
Navin Singh