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pathetic services of airtel broadband services in indore

This is a discussion on pathetic services of airtel broadband services in indore within the Broadband forums, part of the Internet Services category; hello, i am from indore, this is my complaint for airtel broadband landline services. i applied for address change for ...

  1. #1
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    Default pathetic services of airtel broadband services in indore



    hello, i am from indore, this is my complaint for airtel broadband landline services. i applied for address change for my broadband connection on feb 11, 2010.i shifted to my new address in scheme no 114, i applied for transfer again and again but got no reply. Then one day i applied for cancellation and again applied for new number. But when i applied for new number airtel people told me that they will transfer the old number first. In between i submitted rs 1000 for registration of new number. I have the slip of the same, the serial number for which is 2385547. But i got my old connection transfered on 12th march 2010.

    So my number got transfered after one month. Now i got the bill.My only request to airtel people is, plz give me waiver for the one month that is of 12th feb to 12th march period. And they already have my rs 1000 submitted with them. explain this to the executive whoever calls. Every time they say ok we will not call again and your amount would be waived off. BUt next time again i get a call,its mental harassment using airtel broadband.

    Plz resolve this problem, i want airtel to waive off my rent for one month and adjust the registration amount in bill.

    Now outgoing calls on my number is barred due to non-payment of bill. I paid my bill now but ionly thing i want from airtel to return back my registration of rs 1000 and waive off the rent amount of one month.plz resolve my problem.my number is 4068935 and 8109043099.

  2. #2
    Senior Member Airtel_Presence's Avatar
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    Dear Customer,

    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team

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    Senior Member Airtel_Presence's Avatar
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    Dear Customer,

    I would like to inform you that your concern listed on 17 April 2010, has been resolved.

    Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

    Regards,
    Rahul Sinha
    Airtel Customer Service Team

  4. #4
    Senior Member Airtel_Presence's Avatar
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    Dear Customer,

    I would like to inform you that your concern listed on 17 April 2010, has been resolved.

    Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

    Regards,
    Rahul Sinha.
    Airtel Customer Service Team

 

 

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