Hi I want to give very serious complaint against tata indicom photon + Services. i have taken photon connection broadband internet plan like 950 at 9th March 2010. and i have paid 2400 for Hardware Instrument.Now i have not use this plan even one month and they have send a bill to me. the last due date was 22 April 2010.Without giving any Notice They Disconneted My Broadband connection.When i talked in customer care support they said that we cant do anything about this.i have requested to them that please Take back your Hardware Instrument and refund my balance Amount for this instrument and close My connection. But They did not give any Valuable response about this.please help me Out .I am very very disappointment with Tata Photon + Broadband Services. Please please Help.I Suggest to Every User Dont take This Service.

Originally Posted by Jitesh Popat

tata indicom exceutive visited and sold me tata photon for 3000/- and activated it after 2 days it got disconnected and nobody informed me on visiting tata indicom oulet it was told me that my form is not in there system and i need contact only to that executive,after regrious follow up some how i got to knowledge that my form is rejected than again i visited showroom and asked for my money to be returned and again refuse the same
pls help me out

Dear Customer

Greetings from Tata Indicom!

We apologize for the inconvenience you had to go through because of us. We earnestly request you to give us a chance to rectify our issues and serve you better.

We request you kindly provide us your e-mail Id, Tata Indicom number or your alternate contact number to get in touch with you.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in .

Thanking you
Customer Care - Tata Indicom.

Originally Posted by sujeet.india

Hi I want to give very serious complaint against tata indicom photon + Services. i have taken photon connection broadband internet plan like 950 at 9th March 2010. and i have paid 2400 for Hardware Instrument.Now i have not use this plan even one month and they have send a bill to me. the last due date was 22 April 2010.Without giving any Notice They Disconneted My Broadband connection.When i talked in customer care support they said that we cant do anything about this.i have requested to them that please Take back your Hardware Instrument and refund my balance Amount for this instrument and close My connection. But They did not give any Valuable response about this.please help me Out .I am very very disappointment with Tata Photon + Broadband Services. Please please Help.I Suggest to Every User Dont take This Service.

Dear Customer

Greetings from Tata Indicom!

We apologize for the inconvenience you had to go through because of us. We earnestly request you to give us a chance to rectify our issues and serve you better.

We request you kindly provide us your e-mail Id, Tata Indicom number or your alternate contact number to get in touch with you.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in .

Thanking you
Customer Care - Tata Indicom.

why tata indicom customer care and other tech departments are giving false and wrong inforation about my cell no 9227236596. I had bought a new sumsung corby handset. the old handset was working fine but company has not been able to just transfer the old no to the new handset for 3 days !!!!! Why every time i call on the call center, they give wrong informations and false commitments that services will be started in few hours and have to wait and wait. !!! why Tata Indicom company is treating the customer like they are of NO VALUE AND THEY DONT CARE EVEN IF THE CUSTOMER IS SUFFERING DUE TO COMPANY;S FAULT !!!!

NO CONTACT DETAILS OF ANY COMPLAINT RELATED OFFCIERS ARE ALSO BEEN GIVEN EVEN IF ASKED REPEATED FOR IT. !!

PLS HELP AS I WANT TO RETURN THE PHONE WHICH I PURCHASED FROM MY HARD EARNED MONEY AND TATA INDICOM DONT CARE TO EVEN START THE SERVICES. !!!
VIMAL

Hello,

On 23rd April 2010 my TATA Indicom broadband account was suspended

I called TATA Indicom customer care and created request number 12088488

I got reply stating that payment cheque which i provided on 22 March got bounced

I did not provide any cheque i recharged my account using net banking

I have a bank statement available for this issue. I have made the payment of Rs 3,500 on 20/03/2010

Although calling tata indicom customer care, number of times my account is still is suspended mode

It’s been four days (more than 72 hours which they claims it is time required to solve the issue) issue has not been resolved yet

Hello Sir

I purchased a post paid number of Tata Indicom from AASHISH, THE CELLNET, 411, 2nd Floor, Masjid Mod, Delhi-110049 on August 08, 2010, with the details given below.


Sim number: A00000 117B C627 (80B8 2D83)

Sr no: 152200320381836

Phone Number: 9212501100

The distributor asked me to select a number from a list of numbers. I selected the number 9212501100. The person told me the number will be activated by tomorrow. But my number has not been activated yet.

In this regard, a complain has been already lodged at your costumer care with reference no.234406663 on 31st August. But no action has been taken yet.

Now, the scene is that I started a new business and I had distributed the number 9212501100, before the connection was activated, and the number is also printed on the bill books, visiting cards and all the other documents. And I am facing a great difficulty by all this.

I tried to contact the person from whom I purchased the number and he said to me all the time, number will be activated today or tomorrow.

Then I contacted Tata Indicom customer care but the executives over there are saying that they are not able to do anything.

Sir please look in to the matter urgently and try to resolve this at your level as soon as possible, because I am facing business loss due to knowingly done mistake.

Please activate the same number that was initially allotted to me( 9212501100).


Sim number--A00000 117B C627 (80B8 2D83)

Sr no. 152200320381836

Number to be Activated 9212501100



Best Regards,

Dharam Pal Jain

9210489000, 9212224200

HELLO SIR
My name is Mangelal verma my tata mobile number is 9213842022 i was recharge my account 10-09-10 then i check my balance my balance is automaticaly deducted & i call the costumer care but they not pick up the phone & my balance is continiously deducted if i am not subscribe any kind of service so why my balance is deducted iwant to deactivate my all service & stop to deducted my balance & i want my balance back
plz resolve my problem as soon as possible & rly me

regard
mangelal
Ph.no-9213842022

TATA INDICOM - DELHI CIRCLE

COMPLAINT reference number BAL079947863

LODGED COMPLAINT ON 8TH SEPTEMBER AND SAME WAS PROMISED TO BE RECTIFIED BY TATA INDICOM -CUSTOMER CARE BY 13TH SEPT.... BUT NO RESPONSE YET.


ABOUT Rs 30/- HAS BEEN ILLEGALLY DEDUCTED 4 TIMES FROM MY MOBILE BY TATA INDICOM. AND THEY SEND SMS SAYING SOME SUBSCTRIPTION MADE.
I HAVE NEVER EVER SUBSCRIBED FOR ANY KIND OF SUBSCRIPTION ........ AND THIS UNETHICAL BUSNIESS PRACTICE WAS NEVER EXPECTED FROM A "TATA" NAME COMPANY.

AND WHAT IS MORE EVEN AFTER MY LODGING THE COMPLAINT , I AM STILL RECEIVING SMS FOR FURTHER ILLEGAL DEDUCTION OF MONEY FROM MY BALANCE FOR SOME MORE NEW SUBSCRIPTIONS ........... TOTALLY ILLEGAL DEDUCTIONS WITHOUT MY CONSENT ......... FEELS LIKE MY MONEY IS GETTING STOLEN.

CAN ANY RESPONSIBLE PERSON OF TATA INCICOM WILL LOOK INTO IT AND REFUND MY MONEY WITHOUT ANY FURTHER DELAY.

REGARDS
SNG

To
Tata Indicom
Head Office India

Dear sir,
This is to inform you that i have done a very big mistake when i purchased Tata indicom WiFi Internet system.

I have purchased Tataphotonwhiz with account number:-9201465813 on dated 13th Oct.2010 with Rs.1500/- and i'm still awaiting internet surfing with very low speed problem faced on 1st day then i called that your provided customer care center on dated 18th Oct 2010 and then i got complaint number 0736907245.
Your engineer has told me that we have to stay your problem and we will solve that problem whicw you have faced but till date no budy came here and no budy has informed me what ever i do.

Sir i must say that your services are very satisfactable and i hope it will be continue to my satisfaction.....
I"m waiting your quick response otherwise i will never use your any services which are related your company brand.

Warm Regards
Mr.Rohit sahu
9827970036

To
Tata Indicom
Head Office India

Dear sir,
This is to inform you that i have used this no before 3.5 year.

I have used account number:-9213443166 , i dont know what service activate in this number.i have recharge on which amount he deduct it imijetly , please resolve this query

Sir i must say that your services are very satisfactable and i hope it will be continue to my satisfaction.....
I"m waiting your quick response otherwise i will never use your any services which are related your company brand.

Warm Regards
Mr.Rahul
9213443166

Originally Posted by Unregistered

To
Tata Indicom
Head Office India

Dear sir,
This is to inform you that i have used this no before 3.5 year.

I have used account number:-9213443166 , i dont know what service activate in this number.i have recharge on which amount he deduct it imijetly , please resolve this query

Sir i must say that your services are very satisfactable and i hope it will be continue to my satisfaction.....
I"m waiting your quick response otherwise i will never use your any services which are related your company brand.

Warm Regards
Mr.Rahul
9213443166

Dear Mr.Rahul

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Originally Posted by Unregistered

To
Tata Indicom
Head Office India

Dear sir,
This is to inform you that i have used this no before 3.5 year.

I have used account number:-9213443166 , i dont know what service activate in this number.i have recharge on which amount he deduct it imijetly , please resolve this query

Sir i must say that your services are very satisfactable and i hope it will be continue to my satisfaction.....
I"m waiting your quick response otherwise i will never use your any services which are related your company brand.

Warm Regards
Mr.Rahul
9213443166

Dear Mr.Rahul

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We have confirmed from concerned department, that there was no wrong deduction and you charged as per your usage, your charges were deducted because of renewable of VAS services.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.

Dear sir
i want to inform you that on 24/12/2010 one promotional call come on my tata indicom number when we disconnect this call they had started automatically callertune on my number 7 charge
rs. 45/- from my balance. Whenever my number is registered as a dnd number. When we call on customer care for complaint they misbehave to me disconnect the call every time when i tell them my problem. So i want to request you to claim back my money decucted from my number & take action against thier misbhaveior. And i also want to complaint against dnd fourm.

Yours faithfully
rohit
(9255446098)

Originally Posted by ROHIT JINDAL

Dear sir
i want to inform you that on 24/12/2010 one promotional call come on my tata indicom number when we disconnect this call they had started automatically callertune on my number 7 charge
rs. 45/- from my balance. Whenever my number is registered as a dnd number. When we call on customer care for complaint they misbehave to me disconnect the call every time when i tell them my problem. So i want to request you to claim back my money decucted from my number & take action against thier misbhaveior. And i also want to complaint against dnd fourm.

Yours faithfully
rohit
(9255446098)

Dear Mr.Rohit

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We should revert to you shortly, request you to kindly bear with us in the interim.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.