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Complaint against Bharti Airtel Limited

This is a discussion on Complaint against Bharti Airtel Limited within the Broadband forums, part of the Internet Services category; I had contacted an Airtel executive - Mr. Asif (Mob No - 9958505100) of Airtel for Broadband connection and he ...

  1. 03-23-2010, 01:58 PM #1
    Unregistered Guest

    Default Complaint against Bharti Airtel Limited

    I had contacted an Airtel executive - Mr. Asif (Mob No - 9958505100) of Airtel for Broadband connection and he took all my documents & a cheque of Rs. 1500 then and there with a promise that the connection will be enabled by Sunday evening or max Monday morning! Since then I am calling him and chasing after him for the same.
    Each time I get a response saying it will be done in 30 mins....
    I must have called 100 times but with no result... The people there are not bothered to call the customer for once also and give the exact picture!
    I am really humiliated and Airtel Bharti is big black spot on CUSTOMER SATISFACTION!

    HORRIBLE.. HORRIBLE
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  2. 04-15-2010, 05:06 PM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Customer,

    This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.


    Regards,
    Rakesh Kumar
    Airtel Customer Service Team
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