Hi,
My name is Sumit Kumar Srivastava. I had problem with the Reliance Broadnet.
I had taken an Internet connection from reliance with customer id 214536023144 on the name of Mr. Anil Kumar Srivastava (My father) later we ask the sales person from the reliance Mr. Sanjay (Mobile no. 9312189406) to change the owner name of the internet connection from my father name to my name, so this he told us that new connection is required for that and he also returned the checque which we had given him for the bill payment saying it is not required. He than gave us new connection with customer id 242352515461 on my name and said that the previous connection is being terminated. But we recieved an summon from the court that we had no paid the dues for the internet connection because of that the connection is being suspended.
When we told this to Mr. Sanjay regarding this he told us not to worry and throw this summon and no need to pay attention to it. Than we exclate this issue to the customer assurance service of reliance but there also we didnt recieved the appropriate result. They asked for the remaining payment for the internet. Please let me know that on one computer how can i use the two internet id and how did the salesman gave us the new connection without disconnecting the previous one. After all these thing happen now people from the reliance not picking up our phone.
Please help us and reliance people is not helping us and doing the mentally tortured to us.

I was a reliance broadband user ID-2137107***** and asked for service termination on 8th sept 2009.There representative called me and asked the reason on termination.I told them that their franchise(local cable operator) had lifted up serive from this area and had taked wires and other things.They told me that they will terminate the connection as soon as possible and will take the modem.The connection was deactivated on 26th sept 09(it was actually suspended).I had asked for waiver for the period 3-26 sept 09 since there was no connection in this area.they had provided the waiver and I paid my remaining bills Rs832/-.
But after that month they are constantly sending me rental bills every month although they actually do not have service in this area and till now they tell me that I have Rs2116/- dues.I have asked for service termination about 4-5 times and they say your service cancellation is in process and once it is processed the system will automatically reverse back the bill after 26-sept 09.They give this reason every time I call them.I am fed up.
I don't know what to do now.
Reliance Broadband is no.1 in sending fraud bills.Please stand up against reliance fraud bills.Raise your voice.

@Nawaz90

If you take a look at the forums Rules regarding How to Post Probelms, then you might be ware of the fact that until you Post your Correct and Complete Details the Consumer Court or Us can do nothing for you. If you do not trust the forum then it is useless for you to make any Post here!

@Sumit2509

Please Post your Address and Other Complete Details so that We can look into the matter!