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Not Activated- Worst Responce

This is a discussion on Not Activated- Worst Responce within the Broadband forums, part of the Internet Services category; Hello, I am now residing now in Pune and decided to go for Reliance Netconnect+ Broadband connection. I regeistered my ...

  1. #1
    rohithbasavarajappa is offline Junior Member
    Join Date
    Jan 2010
    Posts
    1

    Default Not Activated- Worst Responce

    Hello,
    I am now residing now in Pune and decided to go for Reliance Netconnect+ Broadband connection. I regeistered my phone number online on 18th Jan'10 and soon got a call to buy it. A sales man came to my house the next day at 8am itself, sold the datacard for 2250/- and took all the filled in documents and appplication from me. He also told that he will activate the card by the same day 8pm. I also got a call from reliance office Delhi, tracking the delivery and also telling me that my connection will be activated by 8pm same day.
    But to my bad luck even at this time it is not activated, and NO ONE is answering my phone. Starting the very next day (on wednesday, 20th Jan'10) I myself started tracking the activation, and they started giving me reasons, like the server is down. On friday (after 4 days of having the card without activation) night they called me and told that they need 'Light bill' as my rent agreement was not registered. Also told that if I could personally deliver it to the REliance head office by saturday 12 noon, they will activate it by the same day 8pm. I rushed and gave the document, and waited till 8 pm, but to my surprise no activation. On firday itself, I had lodged a complaint with the reliance customer cell on this and they had told me that this will get resolved by 12noon sunday. But to my shock, as the days passed on, my data card sits unactivated.
    Now I have decided to pull them all to court for cheating me, by selling me the card and not activating it. I have the proof of mails, screen shots of 'not connected' application. ALso I have already told them about my last option on the consumer court, all the phone numbers, name and gave them enough time to correct themselves.
    So please guide me on this.


    Thanks
    Rohith
    Hadapsar
    Pune
    9372044248
    My data card no:09372899307

  2. #2
    admin is offline Administrator
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