Originally Posted by Unregistered

Dear Sir/Mam

I am Ravi Kant Bhatia, currently residing at Flat no 110, ABC Nirman, Near Dange Chowk, Thergaon, Pune-411033. The present communication is with regard to extreme dissatifaction with Reliance Broadnet Service.

My reliance wireline broadband service (User ID-290963226565) has not been working since 14/11/2009. I registered a complaint (Complaint ID-113237378) in Reliance customer care regarding this on 15/11/2009 at 9:45 AM. Inspite of my repeated calls to Reliance customer care service and repeated mail to their nodal officer (for which I have proof), no one from their side has shown the concern to fix the problem. It's getting too late on their part. On the other hand, they have send me the bill which they have processed at right time and asking me to pay the bill.

I am extremely disappointed with their service and request you to please attend my appeal soon. My contact number is 09689118441.

looking forward

I can Help You. Are u Able to login in your account. It seems to be a problem with the Modem's router Configuration. Sometimes Even if the reliance Accepts the Plan Activation, It is rejected by the Modem.
It can be solved by Logging into modem router (Using Your ID/Password) remotely through telnet(Advanced Usage).
You can Contact me @ vivek_sjv@rediff.com
DO NOT POST YOUR ID/PASS HERE. IT WILL BE SPAM. ONE CAN HACK YOUR ACCOUNT. PRIVATE EMAIL IT TO ME.
I will then tell you the DATE and time to keep your modem on so that I can log into it.
My name :VIVEK

Originally Posted by Unregistered

Dear Sir/Mam

I am Ravi Kant Bhatia, currently residing at Flat no 110, ABC Nirman, Near Dange Chowk, Thergaon, Pune-411033. The present communication is with regard to extreme dissatifaction with Reliance Broadnet Service.

My reliance wireline broadband service (User ID-290963226565) has not been working since 14/11/2009. I registered a complaint (Complaint ID-113237378) in Reliance customer care regarding this on 15/11/2009 at 9:45 AM. Inspite of my repeated calls to Reliance customer care service and repeated mail to their nodal officer (for which I have proof), no one from their side has shown the concern to fix the problem. It's getting too late on their part. On the other hand, they have send me the bill which they have processed at right time and asking me to pay the bill.

I am extremely disappointed with their service and request you to please attend my appeal soon. My contact number is 09689118441.

looking forward

Post here the Copy of EMAIL+Response of your Complaint so that Consumer Court might take the required action. Without any Proof we can't contact the Company hereafter RCOM.