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Airtel Broadband connectivity & speed

This is a discussion on Airtel Broadband connectivity & speed within the Broadband forums, part of the Internet Services category; Owtsar Technologies Pvt Ltd 18 LB Road, Adyar Chennai 600020 42695457 9840321724 Contact: Samuel Martyn I have Airtel Broadband Connection ...

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    Default Airtel Broadband connectivity & speed

    Owtsar Technologies Pvt Ltd
    18 LB Road, Adyar
    Chennai 600020
    42695457
    9840321724

    Contact: Samuel Martyn

    I have Airtel Broadband Connection with landline telephone, under the 256 Kbps, Unlimited Rs.2222 plan. The speed that I get is only 40 to 60 Kbps at any given time. I have been complaining to Airtel regularly and they keep telling me that is all we will get under the plan.

    In other countries like the US, if they service provider does not provide the contracted bandwidth, he will be penalized heavily by the govt and can lose the license. Here, they are laughing at me and ridiculing me for expecting more than the given speed.

    What should I do to get my rights restored.

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Customer,


    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards,
    Rakesh kumar
    Airtel Customer Service Team

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    Airtel_Presence's Avatar
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    Dear Customer,

    I would like to inform you that your concern listed on 25 november 2009, has been resolved.

    Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in

    Regards,
    Shivangi
    Airtel Customer Service Team


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