On last week of april, airtel broadband department had called me and offered a new plan with speed of 2mbps upto 5 gb and after that 512kbps. I agreed to the plan and asked to switch to the plan. They switched on the plan but from then the haven't got the claimed speed i.e 2mbps.I have logged many complaints but it resulted no action.

My billno 663705033 the late fee amount is already included in the bill (Rs 826).the actual amount to be paid is Rs 771,if the late fee RS 75 is added only Rs 846 is to be paid ,where as in this month the due date for the bill is 31st jan 2012 Rs 844(the late fee amount RS 75 has been alredy included in this bill).But in your bill if the amount to be paid after due date(31-1-2012) is Rs. 919 please conform and clear to me why the late fee amount Rs.75 has be added two times if the amount paid after due date.

THE BILL AMOUNT WILL BE PAID AFTER CLEARING MY ENQUIRY .


my broadband fixed line number is 0422-4278115


regards
k.jayaraman

Hi,
I applied for an Broadband connection on Sunday(8th Jan 2012) CEF No CH 1232927 .. I was told by the executive that it will be installed by Tuesday evening at most ... The engineer for installation came yesterday after making me wait for 4 hours and then again went some where saying will be back in half an hour ... He didnt came till now and is not receiving any calls(His contact number 9600099128) ... " Is this the customer service you people give?? " ..
I already sent a mail to 121@in.airtel.com and got this reply
"Dear Customer,

Ref: Email dated 12-01-2012, regarding delay in installation for airtel account number 7005457827.

Thank you for writing to airtel.

We regret the inconvenience caused to you in this regard.

We would like to inform that your concern has been registered with us with the reference number 10236994 and the same will be addressed by 13-JAN-2012 07:45 P.

It is our privilege to have you as our valued customer and would like to thank you for your continued patronage. We look forward to a long and fruitful association with you.

We hope that we have been able to address your query suitably. Please do write in for any further assistance.


Warm Regards,
Sony G
customer care executive
bharti airtel limited
"

but its 16th today but no one came to us till now and no has called us too ... I am really screwed up by your customer service ...I am daily calling that guy(Parsuraman 9003010974) who came to us for filling the form but he is not reviving the calls even the guy who came for installation and left it in middle is not reviving the calls ... What should I do now ??? ...






My address is
No 1,5th Cross Street
Thirumalai Nagar
Perungudi
Chennai

I am using airtel broadband since 3 years. the modem is not working now properly.I have called customer care several times but not getting proper response. My connection is from this no:07940032615. At d time of connection they told if d medem does not work they vill replace it at their cost n nw after taking advance 4 1 year they said that we r sorry we forgot to tell u that policy has changed. they r not sending the technician also after several complaints.