I got a mail today, atlast from Tikona CC asking for my contact no to which my reply is pasted below:
From: Rajeev <firstname.lastname@example.org>
To: Customercare <email@example.com>
Dear Mr Satish,
Nice to see that Tikona has finally woken up after sleeping on important
customer-requests and all attempts to reach them
for almost two months (even the high office of Appellate is yet to respond
after "within 48 hours" claim since my 19th mail).
Do I owe anything to Tikona? After making a proper, formal, request to
terminate service and following the procedure,
exactly as advised by your customer care executive on record and clearing
all the bills and outstanding. And then when that
service ticket is marked as successfully closed, you start harassing your
customer for no issue. And after so many attempts
since June'12 to reach and inform you, you're asking to provide contact
I've all the receipts, records and proofs of all above to seek legal action
for harassment claims against you.
Bye the way, if you're really sincere for my contact number, please
re-visit my mail (where I also mentioned of my chat with
your CCE in June that I'm leaving city), which you have replied. It's also
Please show some seriousness and reach me tomorrow or even day after.
A customer tormented by you,
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