Hello SibaChand,

Sad to hear that. We request you to get in touch with Reliance Communications for better assistance with your concern.

Sorry for confusion, this complain was meant for 'RELIANCE COMMUNICATION' only. Please let me know whom I can send for better response.

Originally Posted by SibaChand

Hi,
Last October,2011, I took a pre-paid number '9923265164' in Pune. From last 3-4 Months almost on daily basis, I am getting call/message from RELIANCE customer care people regarding non-payment of my broadband bill amount. After inquiring, found that the bill payment is due in name of some other fellow, whom I never know and also I am not using the reliance broadband number provided by the customer care.. Even though repeatedly informed to the reliance people, they did not update with their database. As a result, everytime they used to disturb me by calling to my number.. Now, they have started sending legal court message by CAF#500003103312 and asked to attend court in Pune.. Currently, I am out of Pune and everytime paying roaming charge due to these stupid calls. Apart from these charges, it's really frustrating to answer again n' again to different reliance people and also sometime these customer care people talks rudely too.. I am surprised. without any fault why these people are charging to wrong people and that's too after repeatedly informing this as a wrong contact person.

Hope now this is going to update the reliance database regarding this number.. You can reach me 'sibachand@gmail.com' for any more information as currently I am out of Pune..

"Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare"

Originally Posted by SibaChand

Hi,
Last October,2011, I took a pre-paid number '9923265164' in Pune. From last 3-4 Months almost on daily basis, I am getting call/message from RELIANCE customer care people regarding non-payment of my broadband bill amount. After inquiring, found that the bill payment is due in name of some other fellow, whom I never know and also I am not using the reliance broadband number provided by the customer care.. Even though repeatedly informed to the reliance people, they did not update with their database. As a result, everytime they used to disturb me by calling to my number.. Now, they have started sending legal court message by CAF#500003103312 and asked to attend court in Pune.. Currently, I am out of Pune and everytime paying roaming charge due to these stupid calls. Apart from these charges, it's really frustrating to answer again n' again to different reliance people and also sometime these customer care people talks rudely too.. I am surprised. without any fault why these people are charging to wrong people and that's too after repeatedly informing this as a wrong contact person.

Hope now this is going to update the reliance database regarding this number.. You can reach me 'sibachand@gmail.com' for any more information as currently I am out of Pune..

" Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare
"

Yes, even I also considered that this issue has been resolved. But, today again I got a call from '9372011234' (Reliance people) with same issue and same name. Do not understand why still it's not updated in your database and if it's updated, then why still I am getting the calls. This thing is happening from last 4-5 months, but, still now not resolved. Please do the needful soon.

Originally Posted by SibaChand

Yes, even I also considered that this issue has been resolved. But, today again I got a call from '9372011234' (Reliance people) with same issue and same name. Do not understand why still it's not updated in your database and if it's updated, then why still I am getting the calls. This thing is happening from last 4-5 months, but, still now not resolved. Please do the needful soon.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Originally Posted by SibaChand

Yes, even I also considered that this issue has been resolved. But, today again I got a call from '9372011234' (Reliance people) with same issue and same name. Do not understand why still it's not updated in your database and if it's updated, then why still I am getting the calls. This thing is happening from last 4-5 months, but, still now not resolved. Please do the needful soon.

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

Dear Sir,

I had an internet connection from Reliance Telecom I use the service for three months without any problem but in April billing the due date of payment was Dt.5/5/2012. The company was disconnect the service  on Dt 25.04.2012 & also decreasing my credit limit from Rs. 2500/- To Rs.1000/- without any information / sms or such communication , in this regard I lodge a complaint on customer care by mail there after several reminder in last five months & also talk to there customer care they said we don't know why the line is disconnected.from 26-04-2012 to till date there are no service in the number.
I received a sms from the company on Dt.03-09-2012 for clear the payment other wise they take some legal procedure.<br><br>Please help me on this regards.

Lokking forward for your kind perusal.
Thanking You
Manoranjan Biswal
Ph-9692119197
e-mail.manoranjanbiswal@rediffmail.com

Originally Posted by manoranjan1531976

Dear Sir,

I had an internet connection from Reliance Telecom I use the service for three months without any problem but in April billing the due date of payment was Dt.5/5/2012. The company was disconnect the service@@on Dt 25.04.2012@& also@decreasing my@credit@limit from Rs. 2500/- To Rs.1000/- without any information / sms or such communication ,@in this regard I lodge a complaint on customer care by mail there after several reminder in last five months & also talk to there customer care they said we don't know why the line is disconnected.from 26-04-2012 to till date there are no service in the number.
I received a sms from the company on Dt.03-09-2012 for clear the payment other wise they take some legal procedure.<br><br>Please help me on this regards.

Lokking forward for your kind perusal.
Thanking You
Manoranjan Biswal
Ph-9692119197
e-mail.manoranjanbiswal@rediffmail.com

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

Originally Posted by manoranjan1531976

Dear Sir,

I had an internet connection from Reliance Telecom I use the service for three months without any problem but in April billing the due date of payment was Dt.5/5/2012. The company was disconnect the service@@on Dt 25.04.2012@& also@decreasing my@credit@limit from Rs. 2500/- To Rs.1000/- without any information / sms or such communication ,@in this regard I lodge a complaint on customer care by mail there after several reminder in last five months & also talk to there customer care they said we don't know why the line is disconnected.from 26-04-2012 to till date there are no service in the number.
I received a sms from the company on Dt.03-09-2012 for clear the payment other wise they take some legal procedure.<br><br>Please help me on this regards.

Lokking forward for your kind perusal.
Thanking You
Manoranjan Biswal
Ph-9692119197
e-mail.manoranjanbiswal@rediffmail.com

" ""Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare""
"