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Reliance Netconnect Datacard

This is a discussion on Reliance Netconnect Datacard within the Broadband forums, part of the Internet Services category; Sir, This is with reference to my reliance data card no 9324939512 purchased on the 23rd of Aug. On 11th ...

  1. #1
    sachz is offline Junior Member
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    Default Reliance Netconnect Datacard

    Sir,

    This is with reference to my reliance data card no 9324939512 purchased on the 23rd of Aug. On 11th Sep (less than 20 days) my datacard stopped working and I was told to contact the vendor for a replacement. I submitted my card to the vendor (Adonis Electronics Pvt. Ltd) for replacement on the 14th of Sep. The job no for this request is 09090455500142. The vendor was not prepared to commit on the timelines for a replacement and kept informing me that the replacement would come in 2 days.

    On 23rd Sep I sent the customer care team a email with a cc to the Nodal officer regarding the issue and received a call from them in 3 days saying they have forwarded the email to the concerned department. Following this on the 30th I received a call informing me that a replacement is available and I should collect the same. I did so, however the new piece also has the same issue and connection is not working.

    I paid 3500 for this connection and then paid 1000 as first bill for only having used the product for 15 days. I am simply tired of this and would just like to end it and have my original investment of 3500 back.

    Request assistance on the same, thank you.

    Sachin Checker
    sachin79@gmail.com

  2. #2
    advocate's Avatar
    advocate is offline Moderator
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    Default

    Dear Sir,

    For your complaint you will have to send a written complaint to the nodal officer of the Company. Pls. provide us your complete residential address as soon as possible, to get the contact details of your Area Circle, Nodal officer.

  3. #3
    rkiti1959@gmail.com Guest

    Default reliance data card

    I was regularly using reliance data card since 3-4 years bearing Card No. 9396754505
    which was purchased my stay at Visakhapatnam, Andhra Pradesh. There I never faced
    any problem so far as connectivity is concerned. However, on transfer to Hyderabad,
    as I am a Government Servant and staying at Banjara Hills, Road No. 12, Hyderabad, (
    income tax quarters), it is being observed that the connectivity is totally
    diminished. However, I am able to use the data card at my office. I cannot
    understand whether I can use the data card in future, if situation continues. In
    this connection, I request to kindly suggest me how to solve this problem this
    problem when the cost of data card is invovled

  4. #4
    TAPAS KUMAR SINGH Guest

    Default reliance net connect

    Dear Sir,

    Myself tapas singh, I have taken reliance net connect internet connection.MY
    DETA CARD NUMBER IS 9332020781 .whin i purchais that time customer care told
    me my nate speed allowyous present 20 to 40 kb per second but my net connect
    speed in 12 to 17 kb per second. i complan many time.i visit all reliance
    survice center but they can not solve my problem.and they can not replace my
    deta card so sir/madam please help me i am a student.i have no money then i
    purchais another deta curd.Kindly suggest me what to do now.please help me
    MY PHONE NUMBER IS *09555749552*
    *MY MAIL ID IS =tapas.is.singh@gmail.com*

    ,
    TAPAS KUMAR SINGH
    NEW DELHI

  5. #5
    advocate's Avatar
    advocate is offline Moderator
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    Dear Mr. Singh,

    Pls. forward your written complaint to the Nodal Officer at following Email ID.
    Rcomnodalofficer.Delhi@relianceada.com

  6. #6
    mukhtarahmed Guest

    Thumbs down Reliance NetConnect

    Hi My name is Mukhtar Ahmed, I tool reliance net connect 2 months before, there is a person named Satish, who entered wrong address in system. Now they disconnected my connection and saying address is negative.

    I am calling them for last one week, no one is responding, I had fight at their office also, but still they are not listening to my complaints.

    Please take strict action against this.

    Thanks.

  7. #7
    venkat_10@hotmail.com Guest

    Default Reliance Net Connect Data Card

    Dear Sir,

    I have purchased Reliance Net Connect Data Card book online and get it the same on 12th November through Cash in Virti Interactive Online Customer Support on the same day I got Free Sim of Reliance (Post Paid) Rs.199/- Plan. I have produced all documents But Still in both are not activated. I can contact the sales person so many times still no response.

    My Reliance No.9364412682 (Data Card Nol)
    My Reliance No.8695814725 (Post Paid Sim)

    Please can u provide to assist for activate now?

    Your immediate action in this regards is highly appreciated

    Thanks & Regards
    S.VENKATAKRISHNAN
    My Mobile No.9551154862 (Aircel)
    My Mobile No.9092822712 (Idea)
    My Mobile No.8098234920 (Vodafone)

  8. #8
    RCOMcare is offline Senior Member
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    Default

    Quote Originally Posted by venkat_10@hotmail.com View Post
    Dear Sir,

    I have purchased Reliance Net Connect Data Card book online and get it the same on 12th November through Cash in Virti Interactive Online Customer Support on the same day I got Free Sim of Reliance (Post Paid) Rs.199/- Plan. I have produced all documents But Still in both are not activated. I can contact the sales person so many times still no response.

    My Reliance No.9364412682 (Data Card Nol)
    My Reliance No.8695814725 (Post Paid Sim)

    Please can u provide to assist for activate now?

    Your immediate action in this regards is highly appreciated

    Thanks & Regards
    S.VENKATAKRISHNAN
    My Mobile No.9551154862 (Aircel)
    My Mobile No.9092822712 (Idea)
    My Mobile No.8098234920 (Vodafone)

    Hi Venkatakrishnan,

    We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.


    Regards,

    RCOMcare

  9. #9
    RCOMcare is offline Senior Member
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    Default

    Quote Originally Posted by venkat_10@hotmail.com View Post
    Dear Sir,

    I have purchased Reliance Net Connect Data Card book online and get it the same on 12th November through Cash in Virti Interactive Online Customer Support on the same day I got Free Sim of Reliance (Post Paid) Rs.199/- Plan. I have produced all documents But Still in both are not activated. I can contact the sales person so many times still no response.

    My Reliance No.9364412682 (Data Card Nol)
    My Reliance No.8695814725 (Post Paid Sim)

    Please can u provide to assist for activate now?

    Your immediate action in this regards is highly appreciated

    Thanks & Regards
    S.VENKATAKRISHNAN
    My Mobile No.9551154862 (Aircel)
    My Mobile No.9092822712 (Idea)
    My Mobile No.8098234920 (Vodafone)
    Hi Venkat,

    We hope that we were able to assist you with your concern to your satisfaction. For further assistance, please email us at rcom.care@relianceada.com.


    Regards,

    RCOMcare

  10. #10
    Unregistered Guest

    Default Billing issue

    Dear Sir,

    My name is Shatrughan Singh Tomar & my data card no: 9358287358.

    I want to inform you that when i got this data card connection from Reliance Store, Sanjay Place, Agra. At that time your executive (Mr. Naveen) told me that for first month, you can use UNLIMITED internet & for this month you received ZERO amount bill from reliance.

    According to your executive, my first month bill should be ZERO but within one month i received bill of Rs.1616.61/-.

    last 4 months i am taking followup regarding this issue with you by mail(Reliance=008-210-289'). but till date i am not getting any positive response from your side. Many time i visit to your web world but still they are not listening to my complaints.

    Today i received a court notice for paying this amount from your advocate.

    Please take strict action against this.

    Regards,
    Shatrughan Singh
    +91-9717124102

  11. #11
    RCOMcare is offline Senior Member
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    Default

    Quote Originally Posted by Unregistered View Post
    Dear Sir,

    My name is Shatrughan Singh Tomar & my data card no: 9358287358.

    I want to inform you that when i got this data card connection from Reliance Store, Sanjay Place, Agra. At that time your executive (Mr. Naveen) told me that for first month, you can use UNLIMITED internet & for this month you received ZERO amount bill from reliance.

    According to your executive, my first month bill should be ZERO but within one month i received bill of Rs.1616.61/-.

    last 4 months i am taking followup regarding this issue with you by mail(Reliance=008-210-289'). but till date i am not getting any positive response from your side. Many time i visit to your web world but still they are not listening to my complaints.

    Today i received a court notice for paying this amount from your advocate.

    Please take strict action against this.

    Regards,
    Shatrughan Singh
    +91-9717124102

    Hi Shatrughan,

    We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. You may also write to us at Reliance Mobile - Customer Care | Facebook.

    Regards,

    RCOMcare

  12. #12
    RCOMcare is offline Senior Member
    Join Date
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    Default

    Quote Originally Posted by Unregistered View Post
    Dear Sir,

    My name is Shatrughan Singh Tomar & my data card no: 9358287358.

    I want to inform you that when i got this data card connection from Reliance Store, Sanjay Place, Agra. At that time your executive (Mr. Naveen) told me that for first month, you can use UNLIMITED internet & for this month you received ZERO amount bill from reliance.

    According to your executive, my first month bill should be ZERO but within one month i received bill of Rs.1616.61/-.

    last 4 months i am taking followup regarding this issue with you by mail(Reliance=008-210-289'). but till date i am not getting any positive response from your side. Many time i visit to your web world but still they are not listening to my complaints.

    Today i received a court notice for paying this amount from your advocate.

    Please take strict action against this.

    Regards,
    Shatrughan Singh
    +91-9717124102
    Hi Shatrughan,

    We tried to contact you on the number mentioned by you, but were not able to speak with you as there was no response from your end. You may also write to us at http://on.fb.me/fzplqp for the assistance required.

    Regards,

    RCOMcare

  13. #13
    Vineeshpml is offline Junior Member
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    Default Reliance Netconnect speed

    Sir on 9th july i bought a reliance netconnect hi speed 1x usb modem
    [MDN: 09387481523, RSN;RZTCDC100253248 ]
    from reliance showroom Perinthalmanna Malappuram [dist] kerala for 1500 Rupees.
    They said that you will get a speed above 40kb/sec.
    But when i used the modem i am totally disappointed by their service,
    Because i only get a speed maximum of 10kb/sec. and on peak time it is lower as 5 kb/sec.
    What will i do, i want my cash back. I don't want to use Reliance service. I am using internet on reliance prepaid Its just wondering that i am getting more than 20kb/sec on Reliance prepaid

    my contact details
    mob: 9895775418
    mail: ragupml@gmail.com

    my home address
    Vineesh.m
    Moolethody [h]
    pulamanthole [po]
    pin-679323
    malappuram [dist]
    Kerala

  14. #14
    Vineeshpml is offline Junior Member
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    Default

    why there is no response here. i just gave back the netconect usb modem in the showroom. They didn't ready to give my
    money. I am a computer student i just want to download study materials That's why i decided to get a netconnection.
    But now i lost my 1500. Is there anybody to help me. please..

  15. #15
    RCOMcare is offline Senior Member
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    Default

    Quote Originally Posted by Vineeshpml View Post
    Sir on 9th july i bought a reliance netconnect hi speed 1x usb modem
    [MDN: 09387481523, RSN;RZTCDC100253248 ]
    from reliance showroom Perinthalmanna Malappuram [dist] kerala for 1500 Rupees.
    They said that you will get a speed above 40kb/sec.
    But when i used the modem i am totally disappointed by their service,
    Because i only get a speed maximum of 10kb/sec. and on peak time it is lower as 5 kb/sec.
    What will i do, i want my cash back. I don't want to use Reliance service. I am using internet on reliance prepaid Its just wondering that i am getting more than 20kb/sec on Reliance prepaid

    my contact details
    mob: 9895775418
    mail: ragupml@gmail.com

    my home address
    Vineesh.m
    Moolethody [h]
    pulamanthole [po]
    pin-679323
    malappuram [dist]
    Kerala
    Hi Vineesh,

    We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly. In future, you may also write to us at Reliance Mobile | Facebook.


    Regards,

    RCOMcare

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