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Airtel BroadBand Access billing....
This is a discussion on Airtel BroadBand Access billing.... within the Broadband forums, part of the Internet Services category; Dear Sir/Mam My name is Aditya Kumar. I am Using a Broadband connection of Airtel in my Delhi office. From ...
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About LinkBacks- 09-26-2009, 05:26 PM #1
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Airtel BroadBand Access billing.... Dear Sir/Mam
My name is Aditya Kumar. I am Using a Broadband connection of Airtel in my Delhi office. From last few months i am facing a problem of excess billing for my connection.
Last month they have send me a bill of Rs.4500/- approx. Then I had a talk with the customer care people of Airtel they gave me a complain no and told me that we will check it thoroughly and get back to you. After 3-4 days i called them up and got the information that the bill is right and you have some problem in your network due to that you are getting access download. Till then i was agree on there point but when i checked the details of my bill on which day we have done more downloading then i found that Airtel people are charging for Sundays also... when i saw that i was shocked how this is possible? because my office is In Nehru Place, Delhi-110019 in a DDA building and it remains closed on Sunday we also power Down The MCB of my office everday before closing the office.
so there in no possibility of downloading of DATA on Sundays.. then i told my accounts officer to check the previous bill then we found that they have charged for the holidays and Sundays also in most of the bill.
Now i am very sure that they charge or make the bills with closed eyes or they think that the person who is spending money for there services has no mind.
This month i have not deposited the bill and i want a solution for that and i also want to say all the members that please check you detail bill every time before you pay for any service..
so please help me in this case..
Thanks
Aditya Kumar
09350416212
gupadi@gmail.com
- 11-13-2012, 06:22 PM #2Unregistered Guest Bill not received.
I have not received my bill of last month. please send it ASAP.
0761-4046507
- 11-16-2012, 07:26 AM #3
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Namaste ( 0761-4046507 ),
This is to inform you that your concern listed on 13 Nov. 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at airtel: About bharti airtel: Feedback
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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- 11-16-2012, 10:51 AM #4dkm Guest Access bill and charges even disconnected 3g Airtel Data card
Dear Sir/Mam
My name is Dilip Kumar. I was Using a AIRTEL 3GBroadband data card connection of Airtel in Hyderabad. The 3G data card was disconnected by me due to poor connectivity and access billing even though it had a unlimited 5GB corporate plan
Now I have been asked to pay 2800 bill due for last two months for which i never used the data card and it was disconnected as confirmed by Airtel agent, I have received the sms that Airtel going into court for recovery. Then I had a talk with the customer care people of Airtel they gave me a complain no and told me that we will check it thoroughly and get back to you.
I am a loyal customer of Airtel with my family but seriously thinking to switch over to Vodaphone or Tata for all my connections. I also recommend to friends do not use airtel data card 3G rather use Reliance or Tata photon,
Now i am very sure that they charge or make the bills with closed eyes or they think that the person who is spending money for there services has no mind.
I want a solution for that and i also want to say all the members that please check you detail bill and pla every time before you pay for any service or plan.
so please help me in this case..
Thanks
Dilip kumar
07702227714
- 11-18-2012, 12:32 AM #5
Senior Member
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Namaste ( 0761-4046507 ),
We would like to inform you that your concern listed 13 Nov. 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
Facebook - www.facebook.com/bhartiairtelltd
Linked- Airtel Presence (Bharti Airtel LTD) - India | LinkedIn
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